Captain Spins Casino Review: Bonuses, RTP and Complaints
If you win, they will close your account I signed up about a month ago and deposited some money to play live roulette. I won a few times and even made multiple withdrawals and sessions, totaling £5,000. However, they closed my account for no reason.
Captain Spins's verification process was quick and easy, and my account was approved in a timely manner.
My experience with Captain Spins was nothing short of a nightmare, and I advise others to steer clear of them.
For me in Canada, Captain Spins deducted withdrawal costs that were passed off as exchange expenses. I was surprised and stopped playing there as a result.
Never will I learn. My negative experience before has only gotten worse. played for a month without stopping. Remain today. additional £100 was spent. I have no idea what this means. I've spent a total of £460 at this casino. My biggest win was £70. What's the deal with this?
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Welcome to our review of Captain Spins Casino, where we meticulously examine the RTP (Return to Player) of various slots provided by different providers. Our goal is to identify potential RTP reductions and safeguard players on the CasinosInCanada site by providing objective and independent information.
1x2 Gaming RTP
While exploring 1x2 Gaming slots at Captain Spins, I encountered a reduction in RTP. In many games like "Bull Dozer" and "Incai Dols," the RTP was reduced to 94.02% and 94.06%, respectively, which is significantly lower than the standard rates. This is a clear sign that the casino has lowered RTP in almost all slots from this provider, undoubtedly reducing players' chances of winning. Such actions raise concerns about the fairness of Captain Spins and give the impression that the casino is playing against you.
Bull Dozer – RTP 94.02% (normal 96.07)
Hot Joker Fruits Stacks – RTP 95.1%
Incai Dols – RTP 94.06% (normal 96.04)
Prospector Wilds Megaways – RTP 94.27% (normal 96.13)
Trawler Fishin – RTP 94.56% (normal 96.16)
X Wild – RTP 95.19%
Captain Spins Casino offers players a wide selection of slots from the Bgaming provider, and we can confidently say that the RTP in these games remains consistently high.
Aloha King Elvis – RTP 94.98%
Elvis Frog In Vegas – RTP 96%
Fruit Million – RTP 97.23%
Lucky Farm Bonanza – RTP 95.97%
Lucky Lady Clover – RTP 97.31%
Lucky Lady Moon – RTP 97.09%
Elk Studios RTP
Moving on to Elk Studios, we observe that Captain Spins Casino offers a diverse selection of slots from this provider, with the RTP in Elk Studios' slots remaining at a maximum level.
Bompers – RTP 95.8%
Cluster Slide – RTP 95%
Dj Wild – RTP 96.3%
Dropz – RTP 94%
Katmandu X – RTP 95%
Pirots – RTP 94%
Hacksaw Gaming RTP
Examining Hacksaw Gaming slots, we found that Captain Spins Casino has lowered the RTP in some games from this provider. Slots like "Benny The Beer" and "Densho" have reduced RTP, which may affect players' chances of winning.
Benny The Beer – RTP 94.17% (normal 96.17)
Chaos Crew – RTP 96.3%
Densho – RTP 94.38% (normal 96.33)
Eye Of The Panda – RTP 94.21% (normal 96.26)
Omnom – RTP 96.28%
Wanted Dead Or A Wild – RTP 94.55% (normal 96.38)
Transitioning to Microgaming slots, I discovered that Captain Spins provides players with more fair conditions without reductions.
Agent Jane Blonde – RTP 96.1%
Arctic Magic – RTP 96.1%
Exotic Cats – RTP 96.33%
Lara Croft Temple Sand Tombs – RTP 96.05%
Our Days – RTP 96.3%
Playboy Gold Jackpots – RTP 96.08%
We did not find any reduction in RTP in Netent slots, making Captain Spins Casino an excellent choice for fans of this provider.
Druids Dream – RTP 96%
Gorilla Kingdom – RTP 96.03%
Magic Maid Cafe – RTP 95.97%
Oceans Treasures – RTP 95.99%
Rise Of Maya – RTP 96.12%
Wilderland – RTP 96.16%
Nolimit City RTP
We found no reductions in RTP in slots from Nolimit City, indicating a high level of trust in Captain Spins Casino.
Barbarian Fury – RTP 96.06%
Deadwood – RTP 96.02%
Gaelic Gold – RTP 96.15%
Harlequin Carnival – RTP 96.14%
Tombstone – RTP 96.18%
Xwixx – RTP 96.61%
Pragmatic Play RTP
Studying Pragmatic Play slots, we discovered that Captain Spins Casino has lowered the RTP in all tested games from this provider. This is a serious drawback and raises questions about the casino's fairness to its players.
Big Bass Halloween – RTP 94.09% (normal 96.04)
Demon Pots – RTP 94.02% (normal 96.01)
Gravity Bonanza – RTP 94% (normal 96.09)
Infective Wild – RTP 94.02% (normal 96.09)
Money Men Megaways – RTP 93.92% (normal 96.2)
Tundras Fortune – RTP 94.06% (normal 96.04)
Red Tiger RTP
Analyzing Red Tiger slots, we also found a reduction in RTP in all games from this provider at Captain Spins Casino. This is undoubtedly a red flag for players seeking fair and profitable gaming conditions.
Atlantis – RTP 94.69% (normal 95.76)
Diamond Blitz – RTP 94.74% (normal 95.75)
Golden Cryptex – RTP 94.66% (normal 95.78)
Jewels Carabs – RTP 94.66% (normal 95.77)
Rio Stars – RTP 94.72% (normal 95.73)
The Wild Hatter – RTP 94.8% (normal 94.8)
Moving on to Wazdan, we are pleased to report that no reductions were found, and all indicators are at a high level.
Butterfly Lovers – RTP 96.16%
Larry The Leprechaun – RTP 96.47%
Lucky Reels – RTP 96.60%
Magic Of The Ring Deluxe – RTP 96.47%
Power Of Gods Medusa – RTP 96.18%
Relic Hunters And The Book Of Faith – RTP 96.37%
Play'n Go RTP
Captain Spins Casino offers a wide selection of slots from Play'n Go, and all of them have a stable RTP level at 96%. This indicates that the casino respects its players and provides them with fair gaming conditions.
Agent Destiny – RTP 96%
Annihilator – RTP 96%
Coy Wolf Cash – RTP 96%
Ring Of Odin – RTP 96%
Sticky Joker – RTP 96%
Thats Rich – RTP 96%
Is Winning Possible at Captain Spins?
When it comes to design, the Captain Spins keeps it simple and simple. The colors blue and red dominate, which can also be found in the logo. On the start page, Captain Spins provides extensive information about its offer - from games, promotions and software via the personal control center.
Navigation is facilitated by a horizontal and a vertical menu. You can access the latest promos and new games with just one click. The translation can still be fine-tuned to some extent - but basically a good job has been done here.
What is immediately noticeable: Captain Spins is extremely transparent when it comes to data protection and player safety. Immediately after registration, a window opens with information on limits and responsible gaming. After logging in for the first time, the current data protection settings are shown and must be confirmed or updated.
The Captain Spins is operated by White Hat Gaming Limited. It is regulated by the Gambling Commission of Great Britain and the Malta Gaming Authority. Both supervisory authorities stand for a high level of security and strict requirements.
Casino Bonuses and Promotions
Captain Spins wants new customers to see themselves as adventurers or researchers who make clearing the bonus a not impossible, but also not exactly easy task. To get the full welcome bonus of 1,200 CAD, you have to complete 4 missions. It looks like this:
1st deposit: 100% match bonus up to 300 CAD + 50 free spins
2nd deposit: 100% match bonus up to 300 CAD + 60 free spins
3rd deposit: 100% match bonus up to 300 CAD + 70 free spins
4th deposit: 100% match bonus up to 300 CAD + 80 free spins
Captain Spins Casino Loyalty Program
The loyalty program for regular players is definitely something to be proud of. Whoever plays in this casino automatically collects points, which lead over 5 loyalty levels from the status “new recruit” to “legend”. There is also a VIP program that is more interesting with each level.
offer of the day
Even casual gamers do not go away empty-handed when it comes to promotions and events: at the beginning of the month, a calendar regularly presents attractive reload bonuses, free spins or tournaments at the slots that change every day. Anyone who knows what to do, just drop by every day.
The welcome bonus should of course serve to encourage new players to gamble hard and to turn them into regular or maybe even VIP customers. If you want to have the bonus amount paid out, you have to work through the following conditions:
Convert the match bonus plus deposit plus free spins 35 times with the slot machines or casino games that are approved for this at Captain Spins.
The free spins are only valid for the classic slot Book of Dead by Play'n Go.
At most slots, stakes count towards 100 percent for the bonus, but there are exceptions. Take the time to check carefully whether the slot you want to try your luck at is playing in the bonus. You can find the link on the Captain Spins Promotions page.
Gamblers should play quickly: Unused bonus money or unplayed free spins expire after 30 days.
Winnings from the free spins are capped at a maximum of 80 CAD.
Trustly is one of the most popular payment methods - also at Captain Spins
Without exception, Captain Spins has proven, reliable and fast payment options in its portfolio. Klarna, Trustly, Visa, MasterCard, Skrill and Neteller, Maestro and Rapid Transfer (bank transfer) currently offer their services here. Regardless of which provider you choose at the online casino - deposits are possible from EUR 10, and the money is available for gaming in a matter of minutes.
As in most online casinos, a withdrawal from Captain Spins takes at least 2 working days to process. An identity check is carried out at least with the first cashout; In principle, every request for payment is checked manually and processed individually. This is no reason for complaint, on the contrary - the Captains Spins Casino proves the care in dealing with your account. Good to know:
In order to prevent money laundering, Captain Spins always uses the same banking service provider that transferred the previous deposit to make withdrawals. if this is not possible because the original payment method only books transfers, you can choose an option for the payout that Captain Spins Casino suggests.
The range of games in the Captain Spins Casino
Do you know exactly what you want to do at Captain Spins Casino? In this case we recommend the search function on the homepage. Alternatively, there are categories such as New Games, Slot Machines, and Favourites. You might also be interested in finding out what the numerous game developers contribute to the Captain Spins Casino portfolio.
Here you will find relative newcomers such as the creative Elk Studios or AGS, but of course also industry giants and veterans of online casinos such as Microgaming, Quickspin, Play’n GO or Big Time Gaming.
Captain Spins Slots
There are currently more than 1,300 slot machines waiting for your use and their number is growing almost daily. Both cautious newbies and bargain hunters with a small budget as well as high rollers and Captain Spins Casino VIPs are guaranteed to find exactly the slots that suit them here.
Not to be forgotten are the cross-casino slots with particularly high winnings, where, with a little luck, a small or large fortune can be made.
Captain Spins Web App
When it comes to gaming, smartphones or tablets have long outstripped PC, Mac or laptop. So it's no wonder that a young, innovative provider like Captain Spins relies on the no-download casino from the start. The Captain Spins Casino app runs on almost every current browser and ensures user-friendly gaming fun and visual highlights, especially on the high-resolution screens of mobile devices. Only the pitfalls of an unstable internet connection could spoil the fun.
Captain Spins Screenshots
Captain Spins customer service
An online casino that presents its customers with friendly and competent customer support can score many plus points for itself.
Having a contact person available day and night builds trust and helps ensure that you as a player feel that you are in good hands.
While a number of well-known casinos only offer English-language service at night (if at all), Captain Spins sets real standards here. A telephone hotline does not yet exist, but chat in English is possible around the clock.
The Captain Spins Casino website will take you to the help area, where the FAQ section may already help you with your problem. If this is not the case, you simply turn to the live chat.
The staff at Captain Spins customer service, with whom we spoke, were courteous, patient and honestly trying to find a solution for every problem, no matter how small or large. Alternatively, you can write an email. Depending on what your request is about, you will receive an answer from Captain Spins Casino after three days at the latest.
It is a very solid casino that is licensed by 2 major European licenses. The bonuses are not special but they are for both new and existing players with fair conditions. The biggest drawback here is that we miss big game providers.
- Licenses from the Gambling Commission of Great Britain and the Malta Gaming Authority
- Top welcome bonus
- Attractive offer for existing customers
- Good selection of games
- Lots of reputable payment providers
- Great app
- Some big software manufacturers like Yggdrasil or Pragmatic Play are missing
- Not all games are available in the demo version
Captain Spins Casino
1x2 Gaming, Ainsworth, Bally, Barcrest, Big Time Gaming, Blueprint Gaming, Elk Studios, Evolution Gaming, Foxium, Inspired Gaming, Kalamba Games, Leander Games, Lightning Box Games, Microgaming, NetEnt, Nolimit City, Play'n GO, Pragmatic Play, Quickspin, Rabcat, Realistic Games, Red Tiger Gaming, Thunderkick, Wazdan, WMS, Just For The Win, Relax Gaming, Stakelogic, Hacksaw Gaming, skillzz Gaming, Storm Gaming, Iron Dog Studios
Android, iPad, iPhone, Windows, Mac
BRL, CAD, EUR, GBP, NOK, USD
The Captain Spin support is available 24/7 via live chat and email (firstname.lastname@example.org).
The loyalty program is based on the loyalty points that you collect with your stakes. The more points you have, the higher your status. For the VIP program, the provider looks at your gaming behavior and invites you personally if you are eligible as a VIP player.
Similar to PayPal, Visa has withdrawn from internet gambling hall business for the time being. However, there are a large number of alternative payment methods at Captain Spins.
To avoid money laundering, withdrawals are made using the same option that was used to make the last deposit. For this reason, the payment providers are only activated for the payout once a corresponding deposit has been made.
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