Casino.com Review: Bonuses, RTP and Complaints
At Casino.com, you can enjoy a vast selection of over 300 casino games provided by Playtech. The casino offers a diverse range of options, including slots, table games, arcade games, video poker, live dealer games, scratch cards, and progressive jackpot games.
Deceptive Bonuses and Unsatisfactory Winnings. I play at various casinos, both online and on-site, with crypto and regular currency. Casino.com advertised attractive bonuses through misleading emails but failed to deliver them as promised. I made multiple deposits but had no luck in winning anything significant. My balance quickly disappeared, leaving me feeling disappointed and cheated. While I understand gambling involves risks, I expect to at least have some enjoyable playing time before losing my money. Sadly, this wasn't the case with Casino.com, and I won't be returning.
Never play at the worst online casino, please. When you win and are going to request a withdrawal, they will try everything in their power to stop you. Lots of rules and s##t are included. Grade; 0
I've realised I was duped by this website after reading all these negative reviews. I discovered it when they refused to let me withdraw my winnings because they claimed my account was related to a self-exclusion order yet I didn't have that order. I requested proof, an email address, a physical location, etc., to show that I have another, but they refused and said they couldn't. Consequently, they cease contacting me and never return my messages.
I'm still unable to deposit money. why do you suddenly stop accepting deposits? nobody has informed me.
receiving error messages every time the game starts to pay. When you return to the game after it closes, there is no chance of winning anymore. This continuously occurs in all games.
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We continue our regular checks of RTP in casinos from our rating. Today we went through the slots of the popular Casino establishment . com and let’s say right away – the results were not impressive. Below you can find our inspection report and see for yourself that this casino is not worth playing.
Already at the very beginning of the Casino.com check we found a decrease in RTP in slots from the Blueprint provider . We managed to find literally several slots where the indicator was high.
6 In the Chamber – RTP 94.50% (normal 96)
Diamond Mine 2 Megaways – RTP 93% (normal 95)
Eternal Phoenix Megaways – RTP 95.45%
Into the Wild Megaways – RTP 94.96% (normal 96.09)
Lucky Nuggets Megaways – RTP 94.95% (normal 96.50)
The Stash – RTP 94.08% (normal 96)
With the Microgaming provider, we checked about 20 available in the Casino.com slots and all of them with reduced RTP .
9 Pots of Gold Megaways – RTP 94.05% (normal 96.10)
Beach Invaders – RTP 94.09% (normal 96.17)
Big Buddha Bags – RTP 94.5% (normal 96.5)
Fruit Shop Frenzy – RTP 94.09% (normal 96.04)
Sisters of Oz WowPot ! – RTP 86.70% (normal 93.83)
Tiki Tiki Boom – RTP 94.08% (normal 96.15)
NetEnt slots the situation is slightly better, but in half of Casino. com still reduced the return percentage.
Aloha! Christmas – RTP 96%
Gonzo's Gold – RTP 93.07% (normal 96.11)
Hell's Kitchen – RTP 93.01% (normal 96.07)
Knight Rider – RTP 96.07%
Rage of the Seas – RTP 96.04%
Reef Raider – RTP 93.1% (normal 96.1)
For the provider Oryx , a decrease in RTP was found in several slots. Below you can see an example of proven slots at Casino.com .
4 the Loot – RTP 95.50%
Big Roar – RTP 96.47%
Diamond Desire – RTP 95.98%
Dreamy Genie – RTP 94.02% (normal 95.49)
Happy Lucky – RTP 93.99% (normal 95.43)
Phoenix Fury – RTP 95.50%
Pragmatic Play RTP
From the popular provider Pragmatic Play, Casino. com also reduced the RTP in absolutely all slots. It is almost impossible to win them.
Cyclops Smash – RTP 94.06% (normal 97.06)
Diamond Cascade – RTP 93.98% (normal 96.06)
Forge of Olympus – RTP 93.96% (normal 96.25)
Piggy Bankers – RTP 93.98% (normal 96.05)
Pub Kings – RTP 94.04% (normal 96.08)
Sky Bounty – RTP 94.03% (normal 96.05)
Quickspin provider has most slots set with a low return percentage.
Book of Inferno – RTP 94.19% (normal 96.15)
Brooklyn Bootleggers – RTP 94.19% (normal 96.25)
Cash Truck 2 – RTP 94.19% (normal 96.10)
Dog Town Deal – RTP 94.19% (normal 96.15)
Feasting Fox – RTP 94.18% (normal 96.29)
- Scatter Monsters – RTP 96.08%
Red Tiger RTP
Red Tiger is a well-known provider that allows casinos to reduce the RTP of their slots. That's exactly what they did at Casino.com. The indicator has been reduced to 93%, which leaves no opportunity for players to win.
Bounty Raid 2 – RTP 93.12% (normal 95.58)
Cyber Attack – RTP 93.04% (normal 95.68)
Desert Legends – RTP 93.04% (normal 95.71)
Here Kitty Kitty – RTP 93.18% (normal 95.73)
Magic Tricks – RTP 93.07% (normal 95.69)
Wolfkin – RTP 93.11% (normal 95.72)
Play'n Go RTP
At the end of the check - slots from Play ' n Go . To our surprise, the RTP here is as high as possible. Perhaps this is due to the cooperation of Casino.com with this provider and creating the illusion that you can only win in these slots.
Fox Mayhem – RTP 96%
Highway Legends – RTP 96%
Hugo Legacy – RTP 96%
Legacy of Dead – RTP 96%
Sweet Alchemy 100 – RTP 96%
Ternion – RTP 96%
Is it possible to win at Casino.com ?
Casino.com offers an enticing welcome package that starts with 20 free spins on Age of the Gods upon registration, without requiring any deposit. Following this, players can enjoy a welcome bonus of up to 400 CAD and an additional 180 free spins. The total bonus potential reaches an impressive 3,200 CAD over the course of seven deposits.
With a rollover requirement of 40x, Casino.com has a lower wagering requirement compared to many other online casinos. However, it's worth noting that some casino reviews highlight the need to utilize the entire bonus within one month.
Casino.com also offers a rewarding loyalty program with multiple levels, including Silver, Gold, VIP, and VIP Elite. Attaining VIP status provides permanent benefits such as faster payouts and increased cashout limits.
If you're a fan of online slots, Casino.com is the perfect destination for you. They offer a variety of Playtech slots, including classic, video, progressive, and the popular Marvel slots games. Some noteworthy titles worth exploring are Gladiator, Beach Life, Mr. Cashback, and Pink Panther. These games offer exciting gameplay and the chance to win generous payouts, as highlighted in our review of Casino.com.
Table Games & Video Poker
Casino.com provides a decent selection of table games to cater to blackjack and roulette enthusiasts. You'll find more than a dozen variations of each game, including Marvel Roulette, Club Roulette, 21 Duel Blackjack, Premium Roulette Pro, Lucky Blackjack, and Pontoon. Additionally, there are other engaging table games such as Casino Hold'em, Craps, Sic Bo, Red Dog, Pai Gow Poker, Caribbean Stud Poker, and Tequila Poker. For those seeking games with a lower house edge and strategic elements, Casino.com offers over a dozen video poker games such as All American, Aces and Faces, 50-Line Joker Poker, Tens or Better, and Deuces Wild.
Arcade Games & Scratch Cards
If you're looking for something different from traditional table games and slots, Casino.com has a variety of arcade games and scratch cards. Popular choices include Cash Blox, Bonus Bowling, Derby Day, Wheel Of Light Knockout, Lotto Madness Scratch, Football Mania Scratch, Dolphin Cash Scratch, Punisher War Zone Scratch, and Love Match Scratch.
For an immersive and interactive casino experience, Casino.com features live dealer games. You can engage in live Blackjack, Roulette, Baccarat, and Casino Hold'em. These games provide an authentic casino atmosphere with real dealers and fellow players. It's important to note that live dealer games have scheduled times, so make sure to check the availability.
At Casino.com, you'll find an extensive selection of games across various categories, ensuring there's something to suit every player's preferences and style of play.
A modern online casino understands the importance of providing a seamless mobile gaming experience to cater to the needs of its customers. Canadians, in particular, enjoy gambling on the go, whether it's during their daily commute, coffee breaks, or even at social gatherings. Casino.com recognizes this demand and offers mobile compatibility for Android, Apple, Windows, and BlackBerry devices through their mobile-friendly platforms. Regardless of the device you own, whether it's a smartphone or tablet, you can expect an enhanced gaming experience through their mobile site and apps.
When playing on the mobile platform, you'll have access to the same level of customer support, promotions, and banking options as you would on the standard online casino. You can use your regular login information and enjoy your favorite games while on the move. This commitment to mobile gaming has contributed to our high rating of Casino.com in our mobile review.
Here's a breakdown of compatibility and options for different devices:
Apple: If you have an iPad or iPhone with iOS version 7.0 or later, you can download the Casino.com mobile app from iTunes. Alternatively, you can play Casino.com games directly in your browser using their mobile website.
BlackBerry: While there isn't a dedicated app for BlackBerry users, they can still access a wide range of Instant Games via an updated browser.
Android: If you own a Samsung Galaxy or other Android smartphone or tablet, you can simply navigate to Casino.com on your mobile device and start playing.
Windows: Casino.com doesn't offer a dedicated app for Windows devices. However, their platform is compatible with all major Windows mobile devices and offers a fantastic selection of instant play games.
Deposits & Withdrawals
Casino.com supports various banking methods for Canadian players, allowing transactions to be conducted in Canadian dollars (C$). These methods include InstaDebit, iDebit, Internet Banking by Citadel, Swiff, Neteller, EcoPayz, Paysafecard, EntroPay, and credit/debit cards. You can use these options to make instant deposits into your online casino account.
Before proceeding with withdrawals, you will need to provide valid proof of identification, which may include photographic ID (such as a passport, national ID card, or driver's license), a copy of the credit card used (if applicable), and proof of address (such as utility bills or bank statements). Once the validation process is completed, which usually takes up to 72 hours, you can proceed with hassle-free withdrawals.
Casino.com takes pride in its world-class security measures, ensuring that all your financial information remains safe and secure while playing at their casino.
Here are some additional details regarding banking with Casino.com:
Minimum deposit amounts range from 5 CAD to 25 CAD, depending on the chosen payment option.
The maximum deposit amount with Neteller is 65,000 CAD.
Depositing with Instadebit grants an extra 10% bonus on your deposit amount.
Most withdrawal methods have a processing time of 1-3 business days, though some may take longer.
Casino.com takes pride in its excellent customer support system, which is available 24/7. Regardless of the time, day or night, you can rely on their dedicated support team to assist you when you need it most. Whether you encounter a problem during the late hours or have a pressing query, Casino.com is there to help.
During our review, we found their customer support services to be reliable. The staff members are knowledgeable and friendly, and they are available every day of the week. For quick assistance, you can reach out to them through the international phone number (+350 200 44793) or use the convenient live chat feature. If you prefer email communication, you can send detailed queries to email@example.com or utilize the contact form on the website. Additionally, Casino.com provides helpful Help pages and an FAQ section to address common inquiries regarding gameplay, deposits, withdrawals, and technical issues.
Phone Number: +350 200 44793
Live Chat: Available
Security & Software
When it comes to security, Casino.com ensures a safe and secure gaming environment. As part of the Mansion Group, a reputable online gaming company with over thirteen years of experience, Casino.com upholds excellence and provides quality gambling services. It holds a license from the Government of Gibraltar and operates under the regulation of the Gibraltar Gaming Commission. The casino employs Thawte advanced SSL encryption technology, which safeguards your sensitive information from unauthorized access, misuse, alteration, or loss.
Casino.com exclusively uses Playtech as its software provider. Playtech is a well-known casino software developer renowned for its high-quality games, exceptional graphics, and top-notch gaming experience. Unlike other online casinos that offer games from multiple providers, Casino.com focuses solely on the Playtech platform.
Players have multiple options to access the Playtech-powered casino based on their preferences. You can download the Casino.com software onto your computer for easy access to over 300 Playtech casino games. If you have limited storage or prefer not to download anything, you can still enjoy games through the no-download instant play version. Casino.com offers compatibility for both PC and MAC users through the HTML5 version, allowing you to play games directly in your browser. For those who prefer gaming on the go, the mobile-optimized site or dedicated mobile apps are available, ensuring a seamless experience on smartphones and tablets.
Casino.com is an excellent online gambling platform for Canadian players, offering a seamless experience across various devices. As part of the reputable Mansion Group, which boasts over a decade of industry experience, Casino.com provides a safe and secure environment for online gambling. Holding licenses from trusted licensing jurisdictions such as Gibraltar and utilizing Thawte SSL certificates, this online casino instils confidence in players to trust its platform.
- Mobile Compatibility
- Reliable Customer Support
- Attractive Bonuses and Promotions
- Strong Security Measures
- Restricted in Some Countries
- Limited Software Providers
- Strict Bonus Terms and Conditions
100% up to 400 CAD + 200 Free Spins
Blueprint Gaming, iSoftbet, Microgaming, NetEnt, Play'n GO, Pragmatic Play, Quickspin, Realistic Games, Red Tiger Gaming, Playtech
Android, iPad, iPhone, Windows, Mac
Chat, E-mail, Tel
Yes, Casino.com is a reputable online casino owned by the Mansion Group and holds licenses from Gibraltar, ensuring its adherence to strict regulations and providing a safe and trustworthy gambling environment.
Casino.com supports various banking options, including credit/debit cards, e-wallets (such as Neteller and Skrill), prepaid cards (like Paysafecard), and bank transfers. The availability of specific payment methods may vary depending on your location.
The withdrawal processing time at Casino.com can vary based on the chosen payment method. Generally, most withdrawals are processed within 1-3 business days. However, some methods may take longer, so it's recommended to check the casino's banking page for more detailed information.
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