GenerationVIP Casino Review: Bonuses, RTP and Complaints
Terrible Experience, Avoid! STAY AWAY! This is by far the worst platform I've ever used. Several times, they delayed my small bet payouts for nearly a day, and they've shortchanged me on multiple occasions without responding to my queries. Absolute scam artists!
This company is an absolute joke. They seize every opportunity to reject any verification you provide. They are complete crooks.
On Christmas Eve, I deposited £50 and won £2500. When I attempted to withdraw my winnings, I was informed that I couldn't do so because of an unused bonus. I had not even utilized the bonus, so I understood the reasoning and wagered £1700. Ultimately, I walked away with £1500. However, my withdrawal was declined after placing six £10 bets with my own winnings, not the bonus money. My advice is to avoid placing bets over £4 if you value your money.
Everything was going smoothly until now. I'm not a big spender, just betting £20 here and there. I got lucky and won a few hundred, but now it seems like they have blocked me.
The individuals running this establishment are incredibly unsatisfactory. Like many others, I am attempting to withdraw my funds but have been informed that I must deposit additional funds through Skrill, EcoPayz, MuchBetter, or a wire transfer before receiving my money. I have never heard of these options in New Zealand, and why would I deposit more when they have already been so difficult to deal with? They are scammers. Does anyone know where we can report them?
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Welcome to our in-depth review of RTP at GenerationVIP Casino. Today, we'll examine various slots from different providers to help you better understand which ones offer the most favorable gaming conditions and how fairly the casino behaves towards its players.
Hacksaw Gaming RTP
It's immediately noticeable that the RTP in Hacksaw slots at GenerationVIP Casino is significantly reduced compared to normal values. This can affect your winning chances, so be cautious when selecting these games.
Alpha Eagle – RTP 92.25% (normal 96.26)
Bloodthirst – RTP 88.35% (normal 96.19)
Chaos Crew 2 – RTP 92.41% (normal 96.27)
Itero – RTP 92.32% (normal 96.18)
Pug Life – RTP 92.27% (normal 96.33)
Warrior Ways – RTP 92.3% (normal 96.33)
Microgaming also piques our interest. It's evident that in several games, RTP is reduced, potentially making your gameplay less profitable.
Adventures Of Captain Blackjack – RTP 92.06% (normal 96.18)
Amazing Link Hades – RTP 94.2% (normal 96.5)
Break Da Bank Again – RTP 94.03% (normal 95.43)
Dog Days – RTP 92% (normal 96)
Midas Magic – RTP 92.06% (normal 96.19)
Toro Rockets – RTP 95.77%
NetEnt slots at GenerationVIP Casino show varied results. There are games with reduced RTP, such as "Milkshake Xxxtreme" and "Wonders Of Christmas," but there are also slots with high and stable RTP.
Asgardian Stones – RTP 96.31%
Grand Spinn Superpot – RTP 96.21%
Mercy Of The Gods – RTP 96.64%
Milkshake Xxxtreme – RTP 94.02% (normal 96.05)
Vegas Night Life – RTP 96%
Wonders Of Christmas – RTP 91.05% (normal 96.06)
Pragmatic Play RTP
In Pragmatic Play slots, the situation is similar. RTP is reduced in all games, which may decrease your chances of winning.
5 Lions Gold – RTP 95.5% (normal 96.50)
Fire Strike – RTP 94.5% (normal 96.5)
7 Piggies – RTP 94.04% (normal 95.99)
Buffalo King – RTP 94.55% (normal 96.06)
Pirate Gold – RTP 95.5% (normal 96.5)
The Dog House – RTP 95.51% (normal 96.51)
QuickSpin offers a variety of RTPs. Some slots have reduced RTP, but there are also games with high and stable RTP. Carefully choose which slots to play.
Arcane Gems – RTP 96.05%
Artemis Vs Medusa – RTP 96.17%
Beastwood – RTP 87.15% (normal 96.11)
Big Bad Wolf – RTP 90.01%
Tigers Glory – RTP 96.51%
Wild Harlequin – RTP 94.19% (normal 96.27)
Red Tiger RTP
Unfortunately, Red Tiger slots at GenerationVIP demonstrate a decrease in RTP in most games. With figures around 90%, winning is unlikely.
777 Strike – RTP 90.67% (normal 95.8)
Bass Boss – RTP 90.71% (normal 95.7)
Cash Volt – RTP 90.66% (normal 94.78)
Dragons Fire – RTP 91.11% (normal 96.07)
Lucky Wizard – RTP 91.04% (normal 96.14)
Skillzzgaming offers numerous slots, with more than half showing a decrease in return percentage.
Alchemy Blast – RTP 95.05%
Fortuna Carnivale – RTP 94.08% (normal 96)
Fruit Blast – RTP 94.025% - 96.12%
Hippie Days – RTP 95.07%
Olympus Fury – RTP 95.05% (normal 96.05)
Pets Go Wild – RTP 90.7% (normal 95)
On the contrary, Slotmill offers stable and fair RTP values in all its slots at GenerationVIP. It's one of the few providers where we didn't find reductions.
Drunken Sailors – RTP 96.14%
Fruit Smash – RTP 96.19%
Outlaws – RTP 96.03%
Sands Of Eternity – RTP 96.16%
Shark Frenzy – RTP 96.13%
Wild Fire – RTP 96.11%
In Stakelogic slots, we observe a decrease in RTP in most available games.
Atlantis Gold – RTP 93.8% (normal 95.8)
Bison Blocks – RTP 93.82% (normal 96.05)
Book Of Santa – RTP 96.21%
Dracula – RTP 93.6% (normal 96.58)
Hero Clash – RTP 92.1% (normal 98.10)
Runner Runner – RTP 93.8% (normal 96.5)
Here, we see a decrease in RTP in several slots, with a significant 10% reduction, which is disappointing for the casino.
10 000 Bc Dublemax – RTP 96%
4 Fantastic Fish In Egypt – RTP 86% (normal 96)
Cherry Pop – RTP 96.2%
Hiphoppop – RTP 86% (normal 96.05)
Shadow Raiders Multimax – RTP 86% (normal 96)
Water Blox Gigablox – RTP 86% (normal 96.07)
Play'n Go RTP
Finally, Play'n Go. Towards the end of the review, we didn't expect a miracle, and unfortunately, it turned out as anticipated. All slots from this provider have a low RTP of 87%. Winning in them is highly unlikely.
Big Win Cat – RTP 87% (normal 96.15)
Fuerdai – RTP 87.51% (normal 96.51)
Gemix – RTP 87.66% (normal 96.75)
Planet Fortune – RTP 87.49% (normal 96.5)
Reactoonz – RTP 87% (normal 96.51)
Sweet 27 – RTP 87.23% (normal 96)
Is Winning Possible at GenerationVIP?
In addition, we also checked how it looks in GenerationVIP Casino with the seriousness of the provider, the security for the players and of course the game portfolio. We have broken down all this and much more for you in our GenerationVIP Casino experiences.
GenerationVIP Casino - at first sight
Convincing graphics, a successful design and a high level of clarity await you when you first visit the GenerationVIP Casino website. The welcome bonus is immediately noticeable on the home page and, before that, the fingerprint during the loading process, which is an indication of the individual way in which the provider deals with his customers. You can also find a good overview of the available games on the casino portal straight away. What is striking here is the quality and the range of the existing game developers.
In the lower area of the home page there is some important information about the GenerationVIP Casino and important legal information is also available. Here you can see right away that this online casino has a gaming license from Malta. For more experienced players this is an important signal for a high level of seriousness and security at this online casino.
GenerationVIP Casino Bonus – C$200 + 100 spins
As a new customer you get a 100% up to C$200 bonus at GenerationVIP Casino. On the positive side, there are an additional 100 free spins. Bonus spins are given as follows: 20 Bonus Spins and 100% bonus upon first deposit. Another 40 bonus spins are given upon deposit on the second day after the first deposit (min C$20), and an additional 40 Bonus Spins are given upon deposit on the third day (min C$20). Winnings won with bonus spins that require deposit, have to be wagered x35. Bonuses that require deposit, have to be wagered x35. The bonus amount must be released within 21 days. The Free spins must be used within 24 hours. The maximum profit from free spins is limited to 100 euros.
These sales conditions are fair and realistic, especially with regard to the new customer bonus. They correspond to the usual conditions of other online casinos.
GenerationVIP Casino - further promotions
For customers who have already unlocked the GenerationVIP welcome bonus, there are still attractive promotions and bonus offers afterwards. Every player receives a small present from this online casino on their birthday.
Apart from that, you are classified as a VIP at this online casino from the start. For this reason, every customer in GenerationVIP Casino is looked after individually.
It depends on the VIP level reached, which additional bonus offers you receive and which special promotions you can benefit from.
A special highlight with this provider is the monthly cashback. Your lost bets during a month are added up here. Depending on the VIP level reached, you will then receive a certain percentage of this sum as cashback credited to your game account. However, this does not happen automatically, because you have to talk to your individual customer advisor about the details of this cashback.
Games offered at GenerationVIP Casino
GenerationVIP provides its customers with the full range of a modern internet casino. With slot machines, card and table games and also in the live casino, GenerationVIP Casino really gets down to business. GenerationVIP uses such well-known game developers as Evolution Gaming, Microgaming and NetEnt.
When it comes to slots, GenerationVIP Casino really makes a good impression and leaves nothing to be desired. GenerationVIP relies on high quality and is constantly expanding the range of slot machines. At GenerationVIP you can look forward to Book of Dead, Gonzo’s Quest and Starburst, among others.
The range of slots is also convincing in terms of quantity with several hundred games and thus ensures a lot of variety. It is also gratifying at this online casino that all slot machines can be tried out in a demo mode without any problems.
A special feature of the winnings are the so-called progressive jackpots. These are also slot machines that have a jackpot. The jackpot keeps growing as long as it is not hit.
The selection of progressive jackpots at GenerationVIP is unfortunately not that great. But at least there are attractive jackpots with high profit opportunities with Redeem the Dream and Leprechaun goes to Hell, for example.
Table & card games
When it comes to card games and table games, GenerationVIP Casino also has a lot to offer and all the important games in its portfolio. Roulette, Blackjack, Baccarat and also poker are waiting to be selected by the players. There are enough variants here so that all players get their money's worth. The selection includes more than 35 games.
Live Casino at GenerationVIP Casino
A permanently successful online casino nowadays also has to have a live casino ready for its customers. This is of course available with GenerationVIP. The online casino uses the games from NetEnt and Evolution Gaming. This allows you to dare to play a game of the highest quality with the attractive and friendly live dealers. At GenerationVIP Live Casino there is the possibility to play the classics roulette, blackjack, baccarat and also poker. In addition, Dreamcatcher and Football Bo Studio are among the games on offer.
GenerationVIP Casino Mobile App
For a modern online casino, an optimized mobile version of the casino portal is definitely indispensable. For this reason, it is not surprising that this provider also gives you the opportunity to try your luck on the go. The GenerationVIP does not rely on special software in the form of native applications.
As a mobile customer, you don't have to download additional software again. Rather, you can simply call up the optimized mobile page with your smartphone or tablet. The provider then automatically recognizes the device used and carries out an adjustment in the background.
The website is then perfectly adapted for viewing on a smaller screen and enables a casino experience without restrictions. We particularly noticed the high speed of the individual games in the mobile version.
Security and seriousness of the GenerationVIP casino
As mentioned before, GenerationVIP Casino operates with a gaming license from Malta. This Maltese license requires, among other things, that GenerationVIP works with fair profit quotas. In addition, encrypted connections and secure servers are also a basic requirement for obtaining this high-quality Maltese license.
This guarantees the security of the online casino for the players. It is probably no less important for customers that the Maltese gaming authority not only checks once when the license is issued, but also carries out checks at regular intervals during operation.
GenerationVIP Casino also impresses with its cooperation with renowned organizations around the subject of gambling addiction. If a player is of the opinion that there is a risk of gambling addiction, contact options for BeGambleAware, GamCare and GamblersAnonymous can be found on the casino portal.
Deposit and withdraw at GenerationVIP Casino
Fast deposits and a high speed of withdrawals can significantly increase the fun of playing in an online casino. At GenerationVIP Casino you will find numerous options for making a deposit. We have summarized which methods are available for you at this point: Visa, Mastercard, Instant bank transfer, Neteller, Skrill, Trustly, Zimpler, ecoPayz, Paysafecard, Euteller, EpsWire transfer, INSTADEBIT
A withdrawal is not possible via all available deposit options. Withdrawals can be made at GenerationVIP Casino via the following payment providers: Visa, Trustly, Neteller, Skrill, Bank Transfer, ecoPayz, Wire transfer.
What is particularly positive about GenerationVIP Casino is that the requested payouts are processed quickly. If the conditions are fully met, payouts will be confirmed after 72 hours at the latest.
Support and help
GenerationVIP Casino's customer service is available to its customers via live chat, telephone hotline and also by email. However, you have to call the telephone hotline in Malta on +35622585000. For this reason, from our point of view, it makes much more sense to contact the customer support staff via live chat. During our test, we quickly had an employee in the chat who was also able to answer our questions competently.
If you want to contact customer service in writing, you can do so easily using a contact form. In general, you should note that customer support is available daily, but not around the clock. According to GenerationVIP Casino, customer service is available from 6:00 a.m. to 11:00 p.m. If you have general questions, it is also worth taking a look at the FAQ section. Here you can quickly find answers to numerous common questions.
The bottom line was that GenerationVIP Casino was able to convince in our casino test. The online casino has earned excellent marks in the areas of games, customer service, reliability and security in particular. After our detailed test, we are of the opinion that this casino does not have to hide from established competitors.
- GenerationVIP casino has a diverse selection of games
- The casino offers a generous welcome bonus package
- The VIP program
- Malta Gaming Authority license
- The customer support is not available 24/7
- Limited selection of payment options
- The wagering requirements for bonuses and free spins can be relatively high
- Live dealer games are not available
Big Time Gaming, Blueprint Gaming, Evolution Gaming, Inspired Gaming, Lightning Box Games, Microgaming, NetEnt, NextGen Gaming, Play'n GO, Rabcat, Thunderkick, Just For The Win
Android, iPad, Windows, Mac
CAD, EUR, GBP, NOK
Yes, GenerationVIP casino is licensed and regulated by the Malta Gaming Authority, which ensures that the casino operates in a safe, secure, and fair manner. Additionally, the casino uses SSL encryption to protect players' personal and financial information.
GenerationVIP casino has a diverse selection of games, including slots, table games, and scratch cards, from top software providers such as NetEnt, Microgaming, and Play'n GO.
Yes, GenerationVIP casino has a VIP program that rewards loyal players with exclusive bonuses, personalized offers, and dedicated account managers.
GenerationVIP casino accepts several payment options, including Visa, Mastercard, Bank Transfer, Skrill, Neteller, PayPal, and Paysafecard. However, the selection of payment options is relatively limited compared to other online casinos.
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