Pelaa Casino Review: Bonuses, RTP and Complaints
I had a negative experience with Pelaa casino's services, and their customer service did not help alleviate the situation.
The amount of money I deposited and the practically nothing return make this service terrible. I wouldn't play here if you want something fair, honest, and kind of enjoyable with prizes. I'm all for gambling and having fun, but it's not fun when the website merely squanders your money. Play here, but only in moderation. Have fun.
I've lost more than £1000 at Pelaa casino, so I thought it was about time they rewarded me for being a loyal player. As a result, I entered live chat with James and informed him that they had made a small fortune off of me and that as a loyal client, I would like some free spins as a token of appreciation. James spent ten minutes to analyze my account before making a decision. Sorry, we're unable to help you at this time. This is, in my opinion, abhorrent, and what harm could it have done even if they had given me a ludicrous wagering requirement to go along with the free spins?
All the same, we now have a magnificent century! Thanks to the current technology, I sit and play without leaving anywhere! It's horror outside, but I'm warm! Also, the casino is very cool to the eye. There is a lot of new providers here, and it provides good playing experience.
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The casino is a brand of the Genesis Global casino group. It is licensed in Malta and the United Kingdom. The casino is relatively fresh to the market, with a decent medieval theme going around. Yet Pelaa offers a vast range of classic and modern slot games. Its reputable licenses give the casino access to 200+ countries, leaving a few behind. The Pelaa casino is a bit weak in the live casino area, where it almost introduces the basic classical casino games like roulette, and blackjack. It is obvious that the Pelaa is targeting slots’ players since it provides players with more than 1400 different slots, run by some of the best providers in the business, such as Wazdan, Evolution, YGGDRASIL, Skywind, as well as Net|Ent, and many others. Its banking methods are comfortable, and (as they claim) offer quick withdrawals. It is worth saying that the Pelaa casino does not offer a 24/7 customer support service, they have certain working hours. Their offices are based in Canada, and they have a special hotline only for Canadians.
Games at the Pelaa casino
The Pelaa casino provides its visitors with a decent lobby, full of various slots, to meet every taste and every player. The casino does not offer exclusive games or original slots. The games can be sorted by game providers only, there is not much to the sorting feature, you can’t sort by new, old or popular for example. All these games are provided by very reputable providers, such as Wazdan, Push Gaming, Quickspin, Yggdrasil, relax, isoftbet, Pragmatic play, skywind, red tiger gaming, evolution, net|ent, micro gaming, as well as PLAYNGO, and others. The good news is, that the Pelaa casino allows its players to try all the slots for virtual money before putting their own money in. the feature is called “Fun Play”. Here are some of the hot games you can find at the Pelaa casino, super sync, chronos joker, sticky joker, diamond duke, super fast hot hot respin, million cents, gift shop, speed cars, couch potato, 5x magic, wild melon, bell of fortune, rally 4 riches, and many others.
The jackpots offered by the Pelaa casino have a good winning ratio and decent payouts. Jackpots are accessible via desktops, phones, tablets, and basically any device that is connected to the internet. In jackpots there is “Fun Play”, yet to win money back, you need to have a registered account, and also play with real money. Here are some of the jackpots you can find on the Pelaa casino site, Vegas night life, African legends, celebration of wealth, rain balls, sisters of Oz, dragons luck, Joe exotic, reel king, pirates plenty Megaways, and many others. The jackpot prizes can reach up to C$ 3,000,000+.
Live casino and table games
The live section and the table games section are weak points for the Pelaa casino, offering some blackjacks, baccarat, in addition to roulette. All the live games are streamed from live studious with real dealers, microphones, and different camera angles to both keep the credibility and fairness of the play on one side, and to enhance the experience on the other side, letting the player interact with the dealer and other players. the live casino only offers “Real Play”, which means you can only play with real money, and a registered account. Here are some of the live games, European roulette, double ball roulette, American roulette live, Deutch roulette, classic roulette, green diamond blackjack, infinite blackjack, classical blackjack, azure blackjack, unlimited blackjack, exclusive vip blackjack, speed baccarat, live baccarat, squeeze baccarat, super 6 baccarat, controlled baccarat, and more.
Other casino products
Pelaa provides its visitors and player with extra entertainment. these games are played live on real money, and a registered account. Here are some of the games, crazy time, casino holdem, sic bo, monopoly, football studio, 32 cards, mega wheel, and many others.
Banking options at the Pelaa casino
Global genesis has a solid, and well-integrated banking system. The transactions are executed easily, with few steps and clicks. The Canadian dollar is a supported currency along with 21 others. Deposits are available via ApplePay, AstroPay, easy eft, boku, EcoPayz, giropay,euteller, iDebit, instabet, jeton, Maestro, MasterCard, Interac, MuchBetter, Netteller, PayPal, Paysafe, Skrill, Visa, and others. The required deposit is a minimum of C$ 10. And the maximum will differ according to your chosen method, from C$ 400 to C$ 5,000. All transactions are instant, with zero fees. Withdrawals are executable via Visa, Apple pay, Mastercard, Interac e-transfer, eco Payz, Bank transfer, as well as PayPal, Much better, and AstroPay. All withdrawals are free of charge. The minimum withdrawal you can make is C$ 10. Transactions via E-wallets are instant, via credit/debit cards will take 1-3 working days, and banks will execute withdrawals in 3-5 working days.
Support and security in the Pelaa casino
The Pelaa casino is relatively fresh to the market, yet its parent company is well known. Also, the casino holds two very reputable licenses and collaborated with the best game providers which add to its credibility. Pelaa casino is checked regularly by third-party institutions and uses RNG to ensure fair play and equal winning chances. The casino offers a “responsible gambling” program and uses solid SSL-type encryption to secure the players’ personal and financial information. Yet, we still recommend playing with caution. The customer support team is available all week from 09:00 CT till 22:00 CT. the team is reachable via live chat for urgent issues, a Canadian hotline for Canadian citizens, e-mail for problems that can wait, like if you forgot your password, in addition they have an FAQ section to answer small questions about the casino, and help solve small technical issues.
Pelaa mobile application
Pelaa casino does not offer a dedicated mobile application for its players, but there is a mobile version that can be accessed by phones and other devices. The mobile version uses an HTML5 script that ensures the smoothness of the animation and reduces lags. The casino is optimized to work on any mobile device like tablets and phones, whether they operate on Android or iOS systems. You will not feel any difference from the desktop version, on your mobile device, you will be able to play all the slots, enjoy “free and real play”, participate in jackpots, withdraw, and deposit money into your account.
Pelaa casino Screenshots
Bonuses of the Pelaa casino
the casino offers newcomers a very compelling bonus of up to CS 1,000 on their first 4 deposits, in addition to 150 spins on the Fire Joker slot. Your first deposit will be matched with a 100% bonus. Your second deposit will be matched with a 50% bonus, and your last 2 deposits will be matched with a 25% bonus. To claim the 2nd bonus, you need the code PELAA2, for the third and fourth bonuses use the codes PELAA3, and PELAA4 consecutively. The minimum deposit is C$ 10.
Daily prize drops
Every day the casino will drop prizes worth C$ 125,000, giving players a great chance to win some decent cash. All you need to do is check the eligible games and play them with real money.
Live casino welcome bonus
For live casino lovers, the Pelaa welcomes you with an amazing 100% matching bonus of up to C$ 100 on your first deposit. To claim this bonus, you need to have a registered account, and while depositing, select “live casino” from the drop menu, after that, head to any live casino game and have fun.
Pelaa casino will reward your account with free spins every Tuesday. You need to deposit a minimum of C$ 10 and play any slot from Friday to Monday, and the casino will credit you with free spins on Tuesday to spend on different games.
The weekend bonus
Every Friday you will have the chance to win a 25% bonus of up to C$ 100 on your deposit. To claim this reward, you have to make two bonuses totaling C$ 50 or more between Monday and Thursday, and on Friday you will be credited some money to spend on your weekend gambling session.
I deposited money for the first time but didn’t get any bonuses or spins
- Licensed casino
- Low deposit requirement
- You can try slots for free
- A new casino, still not proven yet
- No 24/7 support service
- Long processing times
- Lack of solid bonus system
Pelaa casino Casino
1x2 Gaming, Aristocrat, Big Time Gaming, Cadillac Jack, Elk Studios, Gaming1, IGT, Inspired Gaming, NetEnt, Nolimit City, Play'n GO, Novomatic
Android, iPad, iPhone, Windows, Mac
Chat, E-mail, Tel
CAD, EUR, NOK, USD
The Pelaa is a legit casino on paper since it is licensed, but we recommend playing with caution.
No, this is not the official site of the Pelaa casino, this is a review site. We review casinos in Canada, also we help players with choosing the correct casino.
The sign-up process at the Pelaa is easy, you just need to press the yellow sign-up button on the top left of the page and follow some simple steps, including filling in your personal info, email, and you need to verify your email.
Pelaa casino does not offer a dedicated mobile application for its players, but there is a mobile version that can be accessed by phones and other devices.
All the slots can be played without registration or deposits, thanks to their “Fun Play” feature.
On the upper right corner of the site, you can find a question mark, there you can find live chat, forgot password, FAQ, and more support options.
Yes, the Canadian dollar is one of 22 currencies supported by the Pelaa casino.
Pelaa casino provides its players with rather good bonuses that reward new and regular players.
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