Royal Panda Casino Review: Bonuses, RTP and Complaints

Anyone who has doubts about the seriousness of the gambling hall due to the young market affiliation will be taught better on the website. The Royal Panda arcade is licensed and regulated by the Maltese Lottery and Gaming Authority. Thus, the greatest security is offered for the players from Germany, which makes a fraud or a rip-off unthinkable. In addition, the online game library also has licenses from the British Gambling Commission.

The game portfolio convinces with a large selection and includes some of the most interesting online games ever. If you have any problems or questions, you can also contact customer support, which can be reached via live chat, telephone hotline and email. However, the fees for the foreign telephone number must be taken into account. The transfer portfolio is also well stocked and focuses primarily on electronic payment methods.

There are currently over 300 different games available to players in the game library. This means that there is an enormous selection available that some other providers can no longer keep up with. Furthermore, the company's portfolio is by no means “B-stock”. Many of the most popular slot machines are available here. The games in the repertoire are provided by several renowned providers, so that the players can rely on first-class quality here.

Slot machines

Slot machines can currently be found in over 250 different versions in the games portfolio. These are basically divided into classic slot machines and new types of video slots. In terms of numbers, the slot machines have to admit defeat here, because the video slots are represented over 200 times and contain several top-class players. For example, "Starbust", "Gonzo’s Quest", "Serenity", "Jack and the Beanstalk", "Neon Staxx" or "Wonky Wabbits" can be played here. The classic slot machines, on the other hand, are “only” represented in 23 versions and offer, for example, “Super Nudge 6000”, “Retro Reels - Extreme Heat”, “Couch Potato” or “Gold Coast”.

There are regular supplies through slot machines, new releases from the numerous development studios. Even die-hard slot fans will never get bored.

Royal Panda offers a wide variety of different games of chance, such as slots, video slots, 3-reel slots, 4-reel and even 5-reel slots. The games come from the best game providers like NetEnt, Microgaming, Blueprint Gaming, Iron Dog and a few others.

New customers of the casino receive a 100 percent deposit bonus of up to 400 CAD at the start. This offer is supplemented by ten free spins for the game "Boof of Dead", which can be requested without making a deposit. For the regular new customer bonus, however, a minimum deposit of ten euros is required.

Of course, it is smart to deposit a larger amount in order to take full advantage of the offer. For example, if you deposit 400 CAD, there would be a bonus of 400 CAD. The player would then have a total of 800 CAD available on the player account. The bonus amount is credited directly with the first deposit, so that every customer can start with double the deposit amount. For the second and third deposit there is also a 50% bonus up to 300 and 500 CAD, respectively, so that you can claim a total welcome bonus of 1,200 CAD.

If this is available on the account, however, it cannot be paid out directly. To do this, the sales conditions of the new customer offer must first be met, but these should only be a real problem for very few players. The online gambling hall is extremely customer-friendly and only requires 35 times the turnover of the bonus amount. Fortunately, a period of 90 days is made available for this, so that every player can take enough time to meet these conditions.

As already mentioned, the ten free spins apply exclusively to the “Book of Dead” slot, but can be used without making a deposit. However, the winnings achieved from the bonus games are subject to the bonus conditions and must therefore be wagered 35 times before a payout.

Of course, Royal Panda offers its customers various options for depositing or withdrawing money from their player accounts. In addition to the tried and tested bank transfer, Giropay, Sofortüberweisung, credit cards, Skrill, Neteller, Astropay and Trustpay can be used here. The provider does not charge a fee, but players must make a deposit of at least ten euros. During the transactions, the entire website is fully encrypted, which underlines the security of the site. The time it takes until the player account is credited varies from payment method to payment method.

In accordance with the requirements of the Maltese Lottery and Gaming Authority, withdrawals will only be made using the same method that was used for the deposit. The choice is limited to bank transfer, Skrill, Neteller and credit card. In this case, too, there are no fees, but the required payout amount is ten euros.

The company's arcade license was issued by the Maltese Lottery and Gaming Authority. The online game library was carefully examined beforehand in extensive tests and checked whether all the necessary criteria for the issuing of licenses were met. Even afterwards, these requirements are still monitored by the MGA. The arcade is also licensed by the UK Gambling Authority. From the player's point of view, there is no need to worry, because all the necessary licenses are available, which means that a serious and secure offer can be assumed here. A fraud or even a rip-off are not to be feared.

Encryption from Comodo ensures security on the website and in the slot machine games, with which the offer is secured in accordance with the latest security guidelines. An indication of the seriousness can already be seen with a look at the game developer. Here you can find, for example, NetEnt, Microgaming and NYX. In all cases, these are top providers who of course only make their games available to suitable providers. In terms of professionalism, nothing to be desired here.

The customer support at Royal Panda does a very reliable job. The employees are friendly, competent and can provide the right answer to all questions. Usually the problem is solved within a few seconds and the game can be resumed. The support staff can be contacted via live chat, e-mail and telephone. The working hours are daily from 9 a.m. to 12:30 a.m. Important for all German players: The telephone hotline is not a German telephone number. So there are fees for the conversation.

Another part of the customer service is the FAQ area. The most frequent questions from the players are listed and answered here, so that often no direct contact to customer support is necessary. Since this area is very extensive, it is worth stopping by here before making an inquiry with the employees.

Despite the large portfolio and the extensive website, Royal Panda manages well to focus the players on the essentials. All menus are immediately recognizable, and all points can be reached from the start page with just a few clicks. With regard to the order in the game categories, the search function also stands out positively, with which the portfolio can be searched for specific games. In addition, these can also be sorted in alphabetical order or according to their popularity. Many of the games can also be tested free of charge in a demo mode. Thus, every player can already get an optimal impression of how the game works and is structured. All in all, the structure is completely convincing, even if graphically no absolute highlights were set. The user-friendliness is given and ensures a quick orientation in the offer, even for absolute beginners

The online game room app is currently offered in two different versions. Users of Apple, Android and various other devices can open the optimized HTML app with their mobile phone. The provider's website can therefore easily be called up via the smartphone's browser and is displayed there in an optimized display. A download is not required for this. However, if you want to access the offer with your tablet, you can only access the online slot machine game library via the normal website. No optimization was carried out here but is usually not absolutely necessary in view of the tablet screen size. Around 170 games have been integrated into the mobile app so far.