I demand an immediate investigation into this matter!

Start date

178
#2584

I didn't think that RocketPlay were such deceivers and liars! After I won a little over $400 and tried to withdraw funds, my account was blocked without any explanation! This is absolutely unacceptable! I played honestly, followed all the conditions and rules. I spent a lot of time and money on this site and now they just blocked me when I tried to withdraw my hard earned money. I demand an immediate investigation into this matter!

#2586

Hello! We are very sorry that you encountered this problem with RocketPlay. We are ready to help you. Please specify your login or email that you used when registering at the casino. This will help us in our investigation. Support team Casinos In Canada

paid 50 USD
our debt 480 USD
#2590

I sent you my login and email in a personal message! I expect a quick solution to this problem!

#2593

Thanks for the information provided. We will begin investigating your issue and contact RocketPlay Casino. Please give us some time. Support team Casinos In Canada

paid 50 USD
our debt 480 USD
#2595

Well, what about my money?

#2597

Aaaaaaaa!!!

#2603

Hello! We have investigated your problem with RocketPlay. The casino has confirmed a technical glitch on their side that has led to your account being blocked. They apologize for the inconvenience and have advised that your account has been unlocked and the $418 will be refunded to your account. You can apply for withdrawal without any problem. Please check your account and let us know if everything is ok. Support team Casinos In Canada

paid 50 USD
our debt 480 USD
#2607

Finally!! Thank you for your help! I checked my account, and the money was indeed there. I hope such problems will not arise again in the future. I'll draw a conclusion right now.

#2611

We're glad we could help you! If you have any other problems or questions, don't hesitate to contact us. Good luck in your games! Support team Casinos In Canada

paid 50 USD
our debt 480 USD

New post