Casinochan Review: Bonuses, RTP and Complaints
I had a negative experience with Casinochan's live chat feature, as the representatives were unresponsive and did not answer my questions.
I had a terrible experience with Casinochan's platform and services, leading me to regret using them.
I have a complaint to make about Max. I initiated a chat because my account was locked. The agent speaking to me was Max. I was asked why I had my face covered in a passport photo that I had sent. It's pointless to ask that because my picture is unimportant. I conceal my vital information, just like dreads like Max. then walked away silently from the conversation. That casino is awful.
They've been working on my withdrawal for almost a week, yet they still have "problems" with paying me out. based on what I've read, this website is a fraud. they request personal information from me, such as a picture of my credit card? If they can't figure it out by Thursday, the cops will be called.
The chat of the support service is working properly, earlier there were quick conclusions, now they write everywhere that up to 2 days, and in the chat, they speak as not for long as before, depending on the payment method. I do not have any bonuses available; the casino thinks that I have used their offers too much))). In general, as it will not be a pity for me to throw a thousand to them, I will try to play with them again.
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Casinochan allows payments with Bitcoin and other cryptocurrencies, rewards your first four deposits with a welcome bonus and has an extensive range of games with more than 2,500 titles.
Online casinos have become more and more popular in the EU area in recent years for various reasons: They give players more flexibility, offer more games to choose from and welcome new customers with offers such as a bonus program.
That is why we decided to test various online casinos on our blog and to describe our subjective opinion.
The list of software developers at Casinochan is long and well-known names such as NetEnt, Microgaming, Quickspin, Thunderkick, Evolution, Playtech or Yggdrasil are among them. You can quickly find the game you want using filters and search, because with more than 2,500 slots and casino games, the selection is really large.
The most popular games at Casinochan Online Casino include Bonanza, Book of Aztech, Book of Dead, Valley of the Gods, Reactoonz, Vikings Go Berzerk, Fruit Zen, Lucky Lady's Clover, Immortal Romance, Stardust or Big Bad Wolf.
In addition to the varied assortment of slots, slot machines and jackpots, there are classic casino games that leave nothing to be desired with baccarat and blackjack, video poker, craps, sic bo and keno as well as scratch cards.
Casinochan relies on the instant play principle. There is no need to download and install casino software. Bitcoin games where you can place your bets directly in the desired crypto currency can be seen via a separate filter.
The already large Casinochan game range is supplemented by a top live casino. Here the operator works with the providers Evolution Gaming, Pragmatic Play Live, Lucky Streak and Authentic Gaming to offer players an authentic casino atmosphere, exciting entertainment and attractive opportunities to win.
The table and card games cover regular and unusual variants of roulette, blackjack, baccarat or poker. There are also other games of chance such as the wheel of fortune as well as betting and tip games. The gaming tables at which you can bet Bitcoin directly are marked as such. High rollers will visit the VIP tables, while beginners can also gamble for smaller real money sums. Just observing is free.
Casino Bonuses of Casinochan
That bonus offers tempt you to gamble more on the Internet is not surprising. However, you should always read through the respective bonus conditions. The Casinochan bonus offer extends over the first four deposits that you make on the platform.
1st Deposit: 100% bonus up to C$100 + 30 free spins on Dig Dig Digger slot
2nd Deposit: 50% bonus up to C$100 + 30 free spins on Mechanical Clover slot
3rd Deposit: 50% bonus up to C$100 + 30 free spins on Bob's Coffee Shop slot
4th Deposit: 50% bonus up to C$100 + 30 free spins on The Golden Owl of Athena slot
Further promotions & VIP program
It is not only worthwhile for new players to register in this online casino, because those who play long-term with this provider can also look forward to regular promotions and promotions. First of all, you have the opportunity to receive a 50% reload bonus and free spins every Monday. Another exciting action is the ‘Sprint’ mode. You will receive one point for every real money bet. After two days, the real money winnings and the extra spins will be shared among all participants.
Mobile casino app
Casinochan does not require any download or installation, so that the mobile casino is also designed as a web app. Instant play with your mobile phone or tablet simply requires a visit and registration on the casino site. In this way, you can play the many different casino games with a variety of mobile devices. The selection in the mobile casino is large and includes many live casino games.
Casinochan supports numerous devices via instant play. You can win real money in instant play with your Windows, Linux or Mac PC and all mobile devices, or you can play for free.
Payments in Casinochan
Casinochan supports numerous payment methods for transactions in CAN from Canada. Many well-known e-wallets are represented, as well as prepaid cards such as Paysafecard and Neosurf. The payments in Bitcoin and other crypto currencies are a real specialty: Here the online casino is modern and supports the tokens Bitcoin, Bitcoin Cash, Ethereum, Dogecoin, Litecoin and Tether.
The casino itself does not charge any payment fees, but processing fees may apply depending on the payment service provider. There is a network fee for cryptocurrencies, which can fluctuate and is determined by the respective token. The exchange of crypto for fiat currency is possible. When making withdrawals, it should be noted that in principle the same payment method should be selected for both directions.
Customer service in Casinochan
It can always happen that you have specific questions about certain games, payment methods, bonus offers or other topics, so it is extremely important to check the service when testing an online casino. There is the option to contact the support team via email, but it can take up to 24 hours to get an answer. The easiest way to get an answer is live chat.
However, the live chat is not offered in French. We also missed an FAQ area, which in my opinion should not be missing in any online casino, since you will find answers to the most frequently asked questions there.
The Site is owned and operated by Direx NV, a company registered and organized under the laws of Curacao. Of course, the casino has obvious advantages, but one cannot fail to note significant shortcomings that will surely scare away many customers. Especially because this casino is based on SoftSwiss platform that has not a pleasant reputation.
- Offers numerous slots as well as roulette and blackjack variants
- Very effective customer support
- Cashback bonus available to all players
- Online casino licensed by the MGA
- Not a classic welcome bonus for new users
- VIP club was abolished
1x2 Gaming, Big Time Gaming, Blueprint Gaming, Elk Studios, Endorphina, Evolution Gaming, Ezugi, GameART, Gamomat, Habanero, iSoftbet, Kalamba Games, Microgaming, Nolimit City, Oryx Gaming, Play'n GO, Playson, Pragmatic Play, Quickspin, Rabcat, Red Tiger Gaming, Thunderkick, Tom Horn Gaming, Wazdan, Push Gaming, Just For The Win, Relax Gaming, Hacksaw Gaming, Yggdrasil Gaming, Booming Games, Golden Hero Games, Booongo Gaming, Betsoft, Playtech, Amatic, Authentic Gaming, Iron Dog Studios
Android, iPad, iPhone, Windows, Mac
AUD, CAD, EUR
Yes, players from Canada can play at Casinochan Casino.
On the casino page you will find various bonus codes with which you can receive free credit for your first four deposits. Simply enter the code when you top up.
Yes, but only after a minimum turnover has been met. You must play through your bonus amount at least 40 times in the casino before you can claim a pay out of the winnings.
Yes, you will receive points for every real money bet, which will help you climb the VIP ladder. You can exchange VIP points for prizes and free spins.
Yes, because the operator is a large company that runs many online casinos and has a proper license within the EU.
With more than 2,500 titles, the Casinochan game range is very large and includes many slots, slot machines and live casino games.
Yes, Casinochan works on any device via instant play in the browser. Mobile devices, cell phones and tablets are also supported.
During our research we have not been able to find any cases of fraud in the Casinochan online casino.
Yes, with play money you can try out almost the entire range of games without obligation.
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