FCMoon Casino Review: Bonuses, RTP and Complaints

While registration is not a difficult process overall, there was an option asking us to choose our Welcome Bonus, but when ticking this option, nothing changed. The page also took a while to load and we thought it was stuck, but after some waiting, we were logged in. We also selected to view currencies in EUR but we still saw other currencies like R$ and USD throughout the site.

This platform is also only available in 4 languages and there are a lot of country restrictions. The layout of the website is a bit difficult to navigate through and its appearance is not very easy on the eyes. FCMoon is owned and operated by Bermuda Triangle Ltd, licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros. It was established in 2024, so it’s a relatively new casino, and let’s just say that it has a lot to improve.

This part is already off-putting. The only bonus that we could see at the time of writing this review was one Sports Welcome Bonus, where a player’s first sports bet is refunded if lost. There are some limitations, like a minimum deposit of €/$/CA$10 and the refund is up to €200/$200/CA$300.

The page for this particular bonus is also a bit of an eye-strain. There are different fonts, colours, and formats all jam-packed in a small space that makes it quite difficult to read through. A lot of the pages on this platform are written in a similar way, so overall, these aspects of the site could definitely be improved.

There are no other promotions listed and there is no mention of a Casino Welcome Bonus anywhere on the site. Rakeback is available, in which players can play games or place bets to earn points, unlock characters, increase their rank, and receive rewards according to their rank. While this does go up to 40% Cashback, it starts at quite a low percentage of 2.5% in stage 2. Other rewards include Free Spins and monthly boosts.

While there is quite a variety of casino games to choose from, FCMoon is missing some of the most popular gaming providers out there, including Evolution, Push Gaming, Microgaming, and Relax Gaming, amongst others. The side menu allows players to select a category of games, but this only shows icons (without text, so players will only know what the category refers to when they click on the icon to see the games. FCMoon also offers Bingo casino games and Live Casino (where Evolution is available as a provider).

When it comes to sports, this lobby shows the available fixtures and has a side menu with the types of sports available. However, we could only see 6 different types of sports to bet on since we could not scroll further down in the side menu. Players can scroll through the actual lobby, but they will have to go through all the fixtures of a particular sport to see more types of sports.

FCMoon supports FIAT currencies (ARS, AMD, AUD, AZN, BDT, BOB, BRL, GBP, BGN, KHR, CAD, XAF, CLP, CNY, COP, CRC, HRK, CZK, DKK, DOP, EGP, EUR, GHS, GTQ, HNL, HKD, HUF, INR, IDR, JPY, JOD, KZT, KES, LBP, MYR, MXN, MDL, MAD, TWD, NZD, NIO, NGN, NOK, PEN, PHP, PLN, RON, RUB, SAR, SGD, ZAR, KRW, LKR, SEK, CHF, THB, TND, TRY, UAH, USD, UYU, VES, VND, and XOF) and cryptocurrencies (BNB, BTC, ADA, LINK, DAI, DGB, DOGE, ETH, ETC, GUSD, LTC, XMR, DOT, SHIB, SOL, EURS, USDT, TRX, TUSD, USDC, WBNB, XRP, and ZEC).

Before making a withdrawal, players will need to wager their deposit at least one time. There are also withdrawal limits of €/$2,500 daily, €/$5,000 weekly, and €/$20,000 monthly, and a minimum deposit of €10 or 0.00015 BTC (0.15 mBTC). Withdrawal limits are only accessible when you actually make a withdrawal request.

Customer Support can only be reached through chat which is available 24/7. The chat button is located at the bottom right corner of the page, but it is not very visible and the icon is in the shape of a paw, so you cannot immediately notice that it’s a chat icon. Players can also check the FAQ section of FCMoon, which contains quite a bit of information.

FCMoon is owned and operated by Bermuda Triangle Ltd, licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros. As for security, FCMoon indicates that they have “various sophisticated measures to prevent theft of funds or case sensitive information”, but there is no further information about them.