GeniePlay Casino Review: Bonuses, RTP and Complaints
In the realm of online gambling, the allure of a magical experience can be tempting. However, our exploration of GeniePlay, a new entrant promising to deliver a whimsical betting adventure, leaves much to be desired. Despite being backed by a reputable operator, there are significant concerns that make potential players think twice before diving in.
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GeniePlay Casino
2024
1x2 Gaming, Big Time Gaming, Elk Studios, Endorphina, Evolution Gaming, Ezugi, Foxium, Gamomat, Habanero, Kalamba Games, NetEnt, Nolimit City, Oryx Gaming, PariPlay, Play'n GO, Playson, Pragmatic Play, Quickspin, Red Rake Gaming, Red Tiger Gaming, SYNOT Games, Thunderkick, Tom Horn Gaming, Wazdan, Novomatic, Just For The Win, Relax Gaming, Stakelogic, Hacksaw Gaming, Yggdrasil Gaming, Booming Games, Golden Hero Games, Betsoft, Playtech, Amatic, Iron Dog Studios
Android, iPad, iPhone, Windows, Mac
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AUD, BRL, CAD, EUR, NOK, USD, HUF
Checking the GeniePlay casino for fairness and reliability of RTP slots is a chance for players to understand how suitable this place is for playing. I analyzed many slots, divided by providers, to identify RTP reductions where they exist and to understand how fair the casino provides conditions. Let's see the results!
Bgaming RTP
Bgaming slots at GeniePlay casino showed a decrease in RTP in almost all positions tested. While the standard RTP values for most slots from this company are around 96-97%, in GeniePlay they were below 95%, which certainly reduces the chances of winning. For example, Alien Fruits 2 and Fishing Club show a significant decrease in RTP, which is especially noticeable when compared to their original figures. The situation with Bgaming here indicates caution, because the decrease in RTP is common, which can greatly affect the player's chances.
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Alien Fruits 2 – RTP 94.14% (normal 97.17)
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Divine Battle – RTP 92.21% (normal 95.97)
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Dragon Age Hold And Win – RTP 94.2% (normal 96.14)
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Fishing Club – RTP 94.01% (normal 97.13)
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Grand Patron – RTP 94.58% (normal 96.67)
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Wild West Trueways – RTP 94.2% (normal 96.84)
Big Time Gaming RTP
Big Time Gaming slots at GeniePlay Casino have remained on top, maintaining the standard RTP of around 96%, which is good news. Checking these slots showed that none of them had any drops, and all the games showed a high return rate. This allows us to believe that at least here the casino is taking a fair approach. If you like slots with high returns, Big Time Gaming may be your choice at GeniePlay .
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Donuts – RTP 96.51%
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Fireworks Megaways – RTP 96.44%
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Fizzy Pennyslot – RTP 96.44%
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Lil Devil – RTP 96.43%
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Pirate Pays Megaways – RTP 96.23%
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Trigger Happy – RTP 96.58%
ELK RTP
For ELK slots, there is a stable RTP value at 94%, which is lower than 96%, but these are the maximum figures for these slots and no decreases were found here.
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Ashoka Eternal – RTP 94%
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Cygnus 4 – RTP 94%
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Man Vs Gator – RTP 94%
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Oxygen – RTP 94%
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Pirates 3 – RTP 94%
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Pug Thugs Of Nitropolis – RTP 94%
Gamomat RTP
Gamomat provider in GeniePlay is disappointing: all the tested slots turned out to have a clearly reduced RTP. For example, Book Of Oasis and Shoguns Secret showed a significant decrease in indicators from the normal 96% to 92%, which clearly does not play in the player's favor.
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Book Of Oasis – RTP 92.10% (normal 96.1)
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Books And Temples – RTP 92.13% (normal 96.13)
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La Dolce Vita Deluxe – RTP 92.11% (normal 96.09)
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Sevens And Books – RTP 92.14% (normal 96.14)
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Shoguns Secret – RTP 92.12% (normal 96.1)
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Vegas Joker – RTP 92.14% (normal 96.00)
Hacksaw RTP
Hacksaw slots also show a decrease in RTP, which is noticeable in games like Donny Dough and Pirate Bonanza, where the original RTP values of around 96% are reduced to 92-94%.
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Donny Dough – RTP 92.35% (normal 96.24)
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Jawsome Pirates – RTP 94.3% (normal 96.23)
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Old Gun – RTP 94.24% (normal 96.2)
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Pickle Bandits – RTP 94.33% (normal 96.28)
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Pirate Bonanza – RTP 94.26% (normal 96.19)
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Twisted Lab – RTP 92.18% (normal 96.16)
Netent RTP
NetEnt provider GeniePlay was among those where the RTP reduction affected almost all the slots tested. Most games, such as Elk Hunter and Lock And Pop show reduced RTP values from the usual 96% to 94%. This reduction is present in almost all slots of this provider, which makes the gaming atmosphere less attractive for players who strive for fair play.
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Elk Hunter – RTP 94% (normal 96.07)
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Golden Realms – RTP 94.02% (normal 96.03)
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Jungle Spirit Megaways – RTP 94.20% (normal 96.1)
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Lock And Pop – RTP 93.98% (normal 96.3)
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Rage – RTP 94.01% (normal 96.01)
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Thrill To Grill – RTP 94.06% (normal 96.04)
Nolimit City RTP
GeniePlay 's Nolimit City slots also suffer from a serious RTP reduction, with all tested games such as Beheaded and The Crypt having a reduced RTP of 3-4%.
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Beheaded – RTP 92.04% (normal 96.02)
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Loner – RTP 92.11% (normal 96.08)
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Outsourced – RTP 92.06% (normal 96.04)
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Punk Rocker 2 – RTP 92.07% (normal 96.03)
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Roadkill – RTP 92.07% (normal 96)
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The Crypt – RTP 92.15% (normal 96.05)
Pragmatic Play RTP
Pragmatic Play shows a similar picture as the previous providers with a decrease in RTP. 6 Jokers and Devilicious are just examples of slots where GeniePlay reduced the RTP from 96% to 94%. Unlike other providers, where the decrease is less common, Pragmatic Play has such a decrease in almost all the slots tested.
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6 Jokers – RTP 94.53% (normal 96.55)
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Devilicious – RTP 94.41% (normal 96.52)
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Forging Wilds – RTP 94.46% (normal 96.52)
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Gem Elevator – RTP 94.54% (normal 96.53)
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Heroic Spins – RTP 93.99% (normal 96)
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Running Sushi – RTP 94% (normal 96.00)
#SLIDER_171936 #
Quickspin RTP
Quickspin at GeniePlay also cannot boast of fairness, and among the tested slots, a decrease in RTP is found in most games.
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Brooklyn Bootleggers – RTP 94.19% (normal 96.25)
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Cash Truck 3 Turbo – RTP 92.07% (normal 96.06)
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Feasting Fox – RTP 94.18% (normal 96.29)
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Pineapple Crush – RTP 92.07% (normal 96.07)
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Raven Rising – RTP 94.19% (normal 96.16)
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Shields Of Lambda – RTP 92.06% (normal 96.06)
Red Tiger RTP
Red Tiger has seen a decrease in RTP for most slots, such as Emperor Of India and Piggy Riches 2 Megaways - below standard values, indicating a decrease in payouts to players.
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Emperor Of India – RTP 92.11% (normal 95.78)
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Gladiator Clash – RTP 93.17% (normal 96)
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Mermaids – RTP 93.12% (normal 95.8)
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Piggy Riches 2 Megaways – RTP 92.14% (normal 95.69)
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Purr Power – RTP 91.74% (normal 95.72)
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Sakura Masks – RTP 92.09% (normal 95.7)
Thunderkick RTP
Thunderkick has kept its fair share of slots, but there are exceptions: Hellapenos and Shifting, for example. Seas showed a reduced RTP of 94%, which is below the normal level of 96%. The situation here remains uncertain, as some slots are fair, and some are reduced. Thunderkick at GeniePlay turned out to be at the "average" level of reliability.
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Hellapenos – RTP 94.17% (normal 96.16)
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Jiggly Cash – RTP 94.09% (normal 96.46)
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King Of The Party – RTP 94.32%
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Shifting Seas – RTP 94.18% (normal 96.15)
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Sword Of Arthur – RTP 94.34%
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Zap Attack – RTP 92.13% (normal 96.15)
Yggdrasil RTP
Yggdrasil slots at GeniePlay saw some of the biggest RTP drops. 7x7 Zeus and Mayan Temple Riches RTP rate barely reaches 90.5%, which is significantly lower than the original 96%. Almost all slots of this provider have a reduced RTP, which makes them extremely unattractive from the point of view of fair play.
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7x7 Zeus – RTP 90.5% (normal 96)
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Big Top Terror – RTP 94%
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Gunpowder – RTP 94% (normal 96)
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Lions Gigablox – RTP 94% (normal 96.2)
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Mayan Temple Riches – RTP 90.5% (normal 94)
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Mutagenes – RTP 90.5% (normal 96.03)
Play'n Go RTP
Play'n GO slots at GeniePlay Casino also show reduced RTPs almost everywhere. Games like Fulong 88 and Temple Of Tollan have reduced RTPs of up to 91%. At GeniePlay Play'n GO cannot boast of a fair return, as all slots have a decreasing RTP, which significantly reduces the chances of winning.
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Fulong 88 – RTP 91% (normal 96.21)
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Gargantoonz – RTP 91% (normal 96.23)
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Gates Of Troy – RTP 91% (normal 96.20)
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Mirror Joker – RTP 91% (normal 96.3)
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Oasis Of Dead – RTP 91% (normal 96.18)
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Temple Of Tollan – RTP 91% (normal 96.2)
Is it possible to win at GeniePlay Casino?
Welcome Bonus and Promotions
GeniePlay lures players in with a generous welcome bonus of 100% up to 500 CAD plus 200 free spins. At first glance, this seems enticing. However, the reality quickly sets in with convoluted wagering requirements. Players must wager the bonus amount 35 times before any winnings can be withdrawn, and the free spins winnings are attached to a hefty 40x wagering requirement. With a maximum bet limit of just 5 CAD during wagering, many players may find it challenging to meet these requirements within the 10-day deadline.
Moreover, the promotional landscape is littered with restrictions. For example, deposits made through popular e-wallets like Neteller and Skrill do not qualify for the welcome offer, leaving many players feeling excluded. With similar conditions on other promotions, it becomes apparent that while the offerings may seem plentiful, they often come with strings attached that can leave players frustrated and disappointed.
Game Selection
GeniePlay boasts an impressive library of nearly 12,000 games, which may initially excite players. However, sheer volume does not equate to quality. While the variety includes popular slots, live casino games, and table games, many titles may not meet the expectations of discerning players. Moreover, with a reliance on numerous smaller game studios, the inconsistency in game quality can lead to a lackluster gaming experience.
Security and Licensing
Perhaps the most alarming aspect of GeniePlay is its unclear licensing and ownership information. While it operates under Rabidi N.V., a well-known operator in the industry, the absence of clear licensing details on the site raises red flags. The Curacao license, while better than nothing, does not provide the same level of player protection as licenses from more reputable jurisdictions like Malta or the UK. The lack of transparency around ownership and regulatory oversight makes it difficult for players to feel secure while wagering their hard-earned money.
GeniePlay Screenshots
Customer Support
GeniePlay offers 24/7 customer support through live chat and email, which is commendable. However, our experience was mixed. While responses were quick and friendly, the answers sometimes felt generic and unhelpful. Email responses took longer than expected, leaving us wondering if we'd receive the necessary assistance when needed.
While GeniePlay attempts to create a magical betting experience, it falls short in several critical areas. The overwhelming promotional restrictions, questionable game quality, lack of transparency regarding licensing, and mixed customer support experiences raise significant concerns. For those considering GeniePlay, it may be wise to weigh the potential pitfalls against the enticing offers before committing to this gambling platform.
- Extensive game library with nearly 12,000 titles.
- 24/7 customer support via live chat and email.
- Multiple deposit and withdrawal options, including cryptocurrencies.
- Confusing wagering requirements for bonuses.
- Lack of transparency regarding licensing and ownership.
- Mixed quality in game selection.
- Customer support responses can be generic.
FAQ
The welcome bonus must be wagered 35 times before any winnings can be withdrawn, and winnings from free spins are subject to a 40x wagering requirement.
GeniePlay operates under a Curacao license, but the site lacks clarity regarding its ownership and regulatory status, raising concerns about player safety.
GeniePlay accepts various payment methods, including cryptocurrencies like Bitcoin and Litecoin, as well as traditional options like Mastercard and Visa.
I loved the idea of the promotions at GeniePlay, but the restrictions made it hard to enjoy them. I felt like I was jumping through hoops just to claim what I thought was a good deal.
I reached out to customer support with a question about a bonus, and while they responded quickly, their answers felt vague. I wasn't sure if I was getting the help I needed.
GeniePlay has an impressive number of games, but many of them felt lackluster compared to other casinos I’ve tried. I ended up losing interest after a few sessions.
I was initially drawn to GeniePlay because of the welcome bonus. However, after reading the terms, I found the wagering requirements to be overly complicated. I didn’t even get to use my free spins before they expired!
While GeniePlay attempts to create a magical betting experience, it falls short in several critical areas. The overwhelming promotional restrictions, questionable game quality, lack of transparency regarding licensing, and mixed customer support experiences raise significant concerns. For those considering GeniePlay, it may be wise to weigh the potential pitfalls against the enticing offers before committing to this gambling platform.