Dedprz Casino Complaint: $2400 Confiscated Without Evidence

The world of online gambling constantly attracts a huge number of players around the world. However, not all casinos are honest and transparent in their actions. Today we will take a closer look at the complaint of one of our users, who encountered the blatant behaviour of the Dedprz casino, which confiscated the player's money under dubious pretenses.

What happened: a detailed analysis of the complaint

Let's take a closer look at the complaint. A player under the nickname meism68 registered at Dedprz, made a deposit of $2400 and played for a few weeks. After that, he submitted a withdrawal request and won about $1000. Immediately after submitting the application, the casino requested a standard KYC procedure, which the player went through without any problems. However, just a few minutes later, he received a letter:

"Your account activity has identified betting patterns consistent with arbitrage betting, commonly referred to as 'sure bets'... your account is closed and funds retained."

In other words, the casino simply blocked the account and confiscated all the player's funds, accusing him of applying an arbitrage betting strategy. At the same time, no evidence of the accusations was provided.

What is "Sure Betting" and why do casinos dislike it?

To fully understand the situation, it is worth understanding what exactly the casino means by the concept of "Sure betting", as well as why operators of the gambling industry do not like it so much.

Sure betting, also known as arbitrage betting or arbitrage betting, is a betting tactic in which a bettor places bets on opposite outcomes of an event at different bookmakers or casinos in order to guarantee a profit from the difference in odds.

For example, a player bets on opposite outcomes of the same event in two or more establishments at the same time, so that regardless of the outcome, the player is guaranteed to win or at least not suffer losses. Casinos and bookmakers consider this tactic to be fraudulent because it eliminates the risk of loss and does not correspond to the concept of fair play in their understanding.

However, it is important to understand that "Sure betting" is almost impossible in casinos, where the result depends on a random number generator (slots, roulette, and so on). This tactic is more often used in sports betting, and accusations of using it when playing in land-based casinos, especially slots, look extremely dubious.

Refusal of Communication and Evidence

For several days, the player tried to contact Dedprz representatives - first via email, then on Discord. He politely and persistently asked:

• indicate which specific bets were regarded as arbitrage;
• show evidence of the violation;
• return at least his deposit, if not the winnings.

Dedprz's response was cold and formal. They referred to an internal review and refused to discuss the details:

"It is not about what we think, it is about the information we have and which was provided by the provider to us."

Who this "provider" is, what kind of information was provided is unknown. The player was not provided with a single piece of evidence. Moreover, support tickets were repeatedly closed without explanation, despite the player's desperate attempts to get a dialogue.

Confiscation of a deposit is a red flag

What is especially outrageous is that Dedprz not only refused to pay out the winnings, but also confiscated the entire deposit. The player himself writes:

"At this point, I am willing to let go of the winnings... but keeping my initial deposit for an accusation that isn't correct is just not legal!"

He even offered to forget about the winnings and return only the deposited funds - but the casino stubbornly refuses to compromise. This is no longer a matter of arbitration or conditions, this is a matter of basic fairness. Withholding a deposit without a legal basis is a direct violation of consumer rights.

The behaviour of Dedprz casino is a violation of fair play standards

• Refusal to communicate. The player is simply ignored, closing tickets and not entering into an open dialogue.
• Lack of evidence. Not a single employee showed any screenshots, bet logs, nothing.
• Confiscation of the deposit. Even with the most serious violations (for example, multi-accounting), most casinos return at least the funds deposited by the player.
• Absolute opacity. All attempts to get clarifications are met with automatic answers and links to general anti-fraud sections.

Of course, for our part, we immediately blacklisted Dedprz.

Why do players continue to choose such casinos?

This is not an isolated case. The question arises: why do players still choose dubious establishments that behave in such a way? On our website, we regularly publish a rating of trusted casinos that have passed strict checks.

Unfortunately, many users still do not take the choice of a casino seriously, believing in bright advertising, tempting bonuses or aggressive offers. Often, it is attractive conditions and loud promises that lure players into such traps, where they risk not only winnings, but also their own deposits.

Is it possible to somehow solve the problem and return the money?

The player did the right thing by filing a complaint on our site, as we help to resolve such disputes. Our team contacted representatives of Dedprz to find out the circumstances. However, at the time of writing, the casino has not provided a satisfactory answer or proof of the player's guilt.

Unfortunately, in the case of casinos like Dedprz, it is often difficult to achieve justice, as their policy is initially aimed at finding any possible excuses for denying payouts.

How to avoid such situations?

In order not to get into a similar unpleasant situation, follow these recommendations:

• Study the reviews of real players about the casino before registering.
• Check if the casino has an official license from reliable regulators (for example, the MGA or the UK Gambling Commission).
• Be wary of casinos that promise too big bonuses or too easy withdrawal conditions.
• Choose casinos presented in trusted and up-to-date ratings, such as on our website.

Bottom line: Why choose trusted casinos from our rating?

This situation once again confirms the importance of choosing the right online casino. The player lost $2400 and his winnings simply because he chose a casino that does not respect the rights of its customers and does not have transparent conditions.

We urge all players to approach the choice of a casino as responsibly and carefully as possible. To avoid situations in which the casino deprives you of honestly earned money under any invented pretexts, choose trusted establishments from our TOP-10 best casinos. We conduct a thorough inspection of each establishment to protect the interests of players.

Stay careful, choose trusted casinos, and then your game will bring only positive emotions.