Betski Casino Review
Verified RTP, real bonuses, complaints, and payment details.
Betski Casino RTP: from 90.72 % to 97.3%
Betski Casino lowers the RTP
Betski Casino Details
Betski Casino
2025
English, Polish, Spanish
Anjouan Gaming Authority, licence number ALSI-202502016-FI1
PTY Global Fun LLC
Live Chat (24/7), email support@betski.com
Yes
Bank Transfer, Bitcoin (BTC), Tron (TRX), USD Coin (USDC), Tether (USDT), Toncoin (TON), Ripple (XRP), Solana (SOL), Ethereum (ETH), Litecoin (LTC), Cardano (ADA), Binance Coin (BNB)
CA$30
Bank Transfer, Bitcoin (BTC), Tron (TRX), USD Coin (USDC), Tether (USDT), Toncoin (TON), Ripple (XRP), Solana (SOL), Ethereum (ETH), Litecoin (LTC), Cardano (ADA), Binance Coin (BNB)
USD, ADA, BNB, BTC, ETH, LTC, SOL, TON, TRX, USDC, USDT, XRP
Slots, Roulette, Blackjack, Video Poker, Bingo, Baccarat, Jackpot Games, Live Casino, Craps and Dice, Keno, Scratch Cards, Other Games, Crash Games, Live Shows, Live Baccarat, Live Bingo, Live Blackjack, Live Dice Games, Live Roulette
Nolimit City, Playtech, Play'n GO, Evolution, Pragmatic Play, Thunderkick, BGaming, Endorphina, Habanero, Octoplay, InOut, Casino's Own Original Games, Spribe, Hacksaw Gaming, PG Soft
Yes
Yes
Facebook, X, YouTube, LinkedIn
Yes
Sports Betting, Esports Betting
Cool Off / Time-Out Tool, Self-Exclusion Tool
Community about Betski Casino
Latest player review highlights
Short previews of recent player feedback. Full reviews, replies and ratings are available in the player reviews section below.
Money withdrawal speed
Shows how players rate the casino's cash-out timing after a withdrawal request is submitted.
Account verification speed
Shows how players rate the time needed to complete account checks and verification requests.
Betski Casino Review for Canada: Bonus Terms, Banking and Safety
A large bonus cap and more than ten supported cryptocurrencies may catch the eye, but the harder questions sit below the headline. This is a new offshore casino and sportsbook with an Anjouan licence, limited operating history and no established payout record for Canada. Its game line-up includes Pragmatic Play, Evolution, Hacksaw Gaming, Nolimit City and Play'n GO, although available RTP builds range sharply. The platform fits crypto users prepared to verify every promotion manually; it is a poor match for anyone expecting Interac, CAD account support or iGaming Ontario protection.
The useful parts are a CA$30 entry point, crypto deposits and withdrawals, sportsbook access and slots from 15 listed providers. The trade-offs are more serious: no published minimum cash-out, no confirmed withdrawal timeline and unclear welcome-bonus rollover. Treat this as a small offshore option for experienced crypto users, not a first casino for beginners.
Our verdict on Betski Casino
The 3.2 rating reflects a respectable provider mix and flexible crypto cashier, balanced against an Anjouan licence, a very short operating record and weak banking transparency. More troublingly, the bonus rules contain broad language that may classify low-risk play or ordinary betting patterns as abuse. This platform fits experienced cash players better than bonus hunters or anyone who wants a regulated Ontario complaint route.
Best for
- Crypto users choosing between several major coins and stablecoins.
- Sports bettors who also want slots in one account.
- Cash players avoiding complicated promotional balances.
- Slot fans comparing Pragmatic Play, Hacksaw Gaming and Nolimit City.
Not ideal for
- Ontario residents who want iGaming Ontario protection.
- Players who rely on Interac e-Transfer.
- Bonus hunters using low-volatility or low-risk strategies.
- Anyone requiring published withdrawal times before depositing.
How we checked this Betski Casino review
We separated promotional claims from player checks: bonus cost, cashier limits, RTP examples, licence signals and safer-play tools. The notes were last checked on .
- Terms Checked the CA$30 deposit floor and broad bonus-abuse clauses.
- Games Compared 15 listed studios and the 90.72% to 97.30% RTP range.
- Cashier Confirmed bank transfer and crypto support; Interac was not listed.
- Trust Checked PTY Global Fun LLC, the Anjouan licence and complaint history.
- Banking CA$30 minimum deposit; cash-out floor and processing window remain unpublished.
- Bonus 100% match advertised, but rollover and maximum bonus bet require confirmation.
- Safety Offshore licence, two safer-play tools and no iGaming Ontario registration.
Betski Casino history and market position
The project appeared publicly before the casino itself opened, promoting a combined sportsbook, casino and token-based ownership concept. Its real-money platform launched in 2025 under PTY Global Fun LLC, with casino games, esports and conventional sports markets sharing the same brand. That makes it closer to a crypto-native betting project than a traditional Canadian casino with local banking and provincial registration.
Its Canadian relevance is narrow. The site accepts a long list of digital currencies and does not appear to exclude Canada as a whole, but CAD is absent from the confirmed currency list and the cashier does not show Interac, iDebit or Instadebit. There is also too little operating history to judge how first withdrawals, enhanced KYC checks or larger balances are handled over time. Zero recorded complaints is preferable to an active dispute pattern, but it means less when the brand is this new.
The pre-launch project promoted a combined casino, sportsbook and tokenized ownership model before opening its real-money platform.
The operator opened the current brand and obtained an Anjouan remote-gaming licence for the betski.com domain.
The casino remains a small, young operator with no established Canadian payout history and no iGaming Ontario registration.
Why the Betski Casino welcome bonus needs a T&C check before claiming
The headline offer is a 100% deposit match up to about CA$35,000. That is an unusually high ceiling, but the public offer does not clearly display the wagering multiplier, maximum allowed bonus bet, game contribution table or expiry period. Without those four details, the cap is less important than it looks. A large match can become a liability when the rules governing its withdrawal remain unclear.
Do not activate the offer automatically. Complete identity verification first, open the promotion-specific terms and confirm whether rollover applies to the bonus alone or the combined deposit and bonus. Use only fully contributing slots, keep bets comfortably below the stated maximum and avoid switching between casino and sportsbook balances until the bonus has been cleared or cancelled.
Best for crypto users depositing CA$30 or more who will verify the unpublished rollover before opting in.
Betski Casino bonus types explained
The 100% match has a much larger ceiling than most first-deposit offers. The useful number is still missing: no reliable public wagering multiplier was displayed at review time. Claim only after the account shows the complete promotion-specific rules.
Extra spins may appear in selected campaigns, but a stable live count, qualifying title and conversion rule were not confirmed. Check whether winnings become cash or another bonus balance before treating the spins as part of the offer's value.
The site advertises daily rewards, but it does not publish a dependable reload percentage, cap or rollover schedule in the accessible offer information. Regular players should judge each reward separately rather than assuming every deposit receives the same treatment.
No clearly documented cashback cycle, percentage or payment type was available at review time. Do not confuse VIP rewards or tournament prizes with loss-based cashback unless the promotion page specifically defines the calculation.
A VIP programme is promoted, although the tier thresholds, points conversion and withdrawal benefits are not publicly detailed. Until those mechanics are visible, the programme should be treated as personalized promotion access rather than measurable long-term value.
Casino and sports products share the same brand. Avoid placing sportsbook bets while casino wagering is active unless the promotion rules explicitly permit it; cross-product activity can complicate contribution tracking and bonus-balance calculations.
Before depositing: confirm the live bonus cap, exact wagering base, province eligibility, required promotion code, eligible-game weighting, maximum bonus bet and expiry period in the T&Cs.
Bonus pros and drawbacks
The offer looks strong at banner level and weak at rules level. A 100% match and high ceiling provide substantial playing credit, but the missing rollover details and broad anti-strategy wording create too much uncertainty for casual bonus use.
What helps the bonus
- The 100% match doubles the qualifying deposit before wagering begins.
- A CA$30 minimum deposit keeps the initial commitment relatively contained.
- The slot lobby includes several studios normally suitable for wagering play.
What hurts the bonus
- The wagering multiplier and its calculation base are not clearly published.
- Broad anti-strategy clauses may affect legitimate low-risk or low-volatility play.
- Maximum bet, game weighting and expiry require manual confirmation before activation.
Ongoing promotions and VIP value
Daily rewards, tournaments and a VIP programme appear in the casino's promotional line-up, but the useful mechanics are not consistently published. For a regular player, that means each campaign should be treated as a separate contract rather than part of a dependable weekly schedule. These promotions extend playing time. They do not change the underlying house edge or turn routine casino activity into positive expected value.
Accept one promotion at a time and save a copy of its rules before depositing. Confirm when the reward expires, whether tournament points require cash wagers and whether any VIP credit is withdrawable cash or restricted bonus money. The same caution applies to personalized offers: ask for the wagering requirement, maximum bet, eligible games and cash-out conditions in writing before accepting.
Betski Casino game lobby in numbers: RTP, picks and what to avoid
The confirmed lobby range runs from 90.72% to 97.30%. That spread is too wide to ignore: two visually similar slots can carry meaningfully different long-term return settings. Players should open the information panel inside each game rather than relying on a provider's default percentage or the casino's general promotions page.
For wagering, prioritize fully contributing slots with transparent RTP and moderate volatility. Cash play leaves more room for high-volatility releases from Hacksaw Gaming and Nolimit City, provided the bankroll can absorb long dry spells. Crash games and live shows work better as short entertainment sessions because their speed can make spending harder to track.
Betski Casino slots worth checking first
These are review picks, not a paid ranking. We selected them because the provider is clear, the RTP can be checked in the game info panel, and the volatility profile makes more sense for slot-first bonus testing than live tables or low-return instant games.
Casino games by category
| Area | What to expect | Best use |
|---|---|---|
| Slots | Pragmatic Play, Nolimit City, Hacksaw Gaming and Play'n GO titles | RTP comparisons, bonus wagering and cash sessions |
| Live casino | Evolution tables, game shows, blackjack, baccarat and roulette | Slower cash play with visible table limits |
| Crash / instant games | Spribe titles, originals and rapid multiplier rounds | Brief sessions with a strict loss limit |
| Sportsbook | Pre-match, live sports and esports betting markets | Separate cash betting outside casino promotions |
RTP and volatility warning
RTP describes a theoretical return over a very large number of rounds, not what happens during one evening. It is still useful when two versions of the same slot are available. During wagering, favour the higher confirmed build and avoid extreme volatility unless the bonus rules and remaining bankroll leave enough room. Reduced builds are a real concern here: the measured lobby floor reaches 90.72%, while the top end is 97.30%. Always check the in-game panel before the first paid spin.
Betski Casino providers with quick links
Provider depth matters because each studio uses different volatility models, feature frequencies and live-table formats. The lobby lists 15 suppliers rather than relying on one platform catalogue. This gives players a choice between conventional video slots, highly volatile bonus-buy games, live dealer tables, crash products and the operator's own originals.
Pragmatic Play is the practical starting point for familiar slot mechanics and live games. Evolution carries the strongest live-table recognition, while Hacksaw Gaming and Nolimit City suit players deliberately seeking high volatility. Play'n GO, BGaming and Thunderkick provide useful alternatives when the same few popular titles begin to dominate the lobby.
Provider takeaway
This is a mixed lobby with its greatest strength in slots and live casino rather than one studio's recycled catalogue. The number of listed suppliers is respectable for a young brand, although several major studios found at larger Canadian-facing casinos are absent. The main watch-out is not provider authenticity but RTP configuration: a recognizable studio logo does not guarantee the highest available build, and regional restrictions can remove individual titles without changing the provider filter.
Crypto, bank transfer and an unpublished cash-out floor: the Betski Casino cashier in detail
Banking is designed around digital currencies rather than Canadian rails. Bitcoin, Ethereum, Tether, USD Coin, Litecoin, Tron, Solana and several other coins are listed alongside bank transfer. Interac, iDebit and Instadebit are not confirmed, while CAD is absent from the supported currency list. The deposit floor is CA$30, but the minimum withdrawal and processing timetable are not publicly defined.
Deposit methods
For a player in Canada, crypto is the clearest route because it avoids card-decline risk and the absence of Interac. Stablecoins such as Tether and USD Coin also reduce the short-term price movement associated with Bitcoin or Ethereum. Bank transfer is available, but fees, conversion costs and processing times can depend on the sending institution.
The payout picture is incomplete. The operator does not publish a dependable casino-side pending window or bank-side delivery estimate, so claims of rapid withdrawal should not be assumed. Complete KYC before building a large balance, use a wallet registered in your own name where applicable and make a small first cash-out before increasing deposit size.
Withdrawal limits and payout speed
| Cashier point | Current detail | What it means |
|---|---|---|
| Minimum deposit | CA$30 | Practical for a small cash deposit, but not a tiny test transaction. |
| Minimum withdrawal | Not published — confirm with support before depositing. | The usable cash-out floor cannot be evaluated in advance. |
| Pending time | Not published — confirm casino-side and network timing. | Finish KYC early and test a modest withdrawal first. |
How to register and make a first deposit
Registration itself is straightforward; deciding whether the account fits Canada takes longer. Before sharing personal information, confirm the live bonus rules, whether the account can display CAD and whether your province is accepted. Common first-deposit problems here include choosing an unsupported local payment method, accepting a bonus without a visible rollover figure and leaving KYC until after a withdrawal request.
- Check the live welcome offer first Open the full promotion rules and confirm the CA$35,000-equivalent cap, wagering base, maximum bet, eligible games, account currency and province eligibility. Do not rely on the banner alone.
- Register with verifiable details Enter your legal name, current residential address, date of birth, email and phone details exactly as they appear on the documents you will use for KYC.
- Set your cashier route and limits Choose bank transfer or a supported crypto wallet before depositing. Then activate available deposit, session or cooling-off controls and keep the first transaction close to the CA$30 minimum.
Signup screenshots
Click to enlargeStart by opening the promotion panel rather than the registration form. Read the wagering and game-contribution rules, then create the account with information that can be verified. Complete the email or phone prompts, inspect the available account currencies and check the cashier for your preferred coin or bank-transfer route. Set personal deposit and session limits before opening the game lobby or sportsbook.
Mobile version and app experience
A mobile-friendly browser matters here because the same account covers slots, live casino, crash games, esports and conventional sports betting. The useful phone layout needs a visible search tool, separate casino and sportsbook shortcuts, provider filters and quick access to the wallet. No dedicated Canadian app was verified, so the mobile website should be treated as the main phone product.
The practical test is whether the small-screen version exposes the same promotion rules and safer-play controls as desktop. Before depositing, confirm that you can open the cashier, inspect bonus progress, find a game's RTP panel and upload KYC documents without switching devices. Any missing screen becomes more frustrating once a withdrawal is pending.
Mobile checklist before you deposit
-
Game filters: Confirm slots, live games, crash titles and sportsbook markets have separate mobile shortcuts.
-
Cashier shortcut: Make sure deposits, withdrawals and transaction history remain reachable without returning to desktop.
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Limits: Locate cooling-off, deposit and session controls before funding the account.
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KYC upload: Check that identity and address files can be submitted securely from the phone browser.
Is Betski Casino legal in Canada?
The casino discloses an Anjouan Gaming licence under PTY Global Fun LLC, licence number ALSI-202502016-FI1. It is not registered with iGaming Ontario and therefore operates as an offshore site for Ontario residents. Our card assigns the Doubtful trust level: the licence is a positive signal compared with an unlicensed operator, but the short history, unpublished payout timing and broad bonus-abuse clauses prevent a stronger rating.
- Set a firm deposit limit before using the crypto cashier.
- Finish identity verification before requesting the first withdrawal.
- Save the bonus rules and account balance before every promotion.
- Use cooling-off or self-exclusion tools instead of chasing losses.
What the licence does and does not solve
The Anjouan licence identifies an operator and gives the site a formal offshore authorization framework. It does not provide the complaint handling, centralized self-exclusion or locally enforceable standards attached to iGaming Ontario and Ontario registration. That gap matters when a dispute involves bonus interpretation, delayed KYC or confiscated winnings. Keep screenshots of every promotion, verify identity early and avoid mixing sportsbook bets with casino wagering. Broad rules concerning low-risk play are the clearest reason to avoid the bonus unless its full conditions are acceptable.
Source: licence and operator references checked in the live Betski Casino footer/T&Cs on July 20, 2026. Licence number ALSI-202502016-FI1 is disclosed for PTY Global Fun LLC.
Ontario players use this site outside the regulated iGaming Ontario market and give up the province's formal operator safeguards. No specific Canadian province was confirmed as blocked at review time. Quebec residents should compare that offshore risk with Loto-Québec, British Columbia residents with BCLC's PlayNow and Manitoba residents with PlayNow Manitoba through MBLL. Access does not make the protection level equivalent to a provincial platform.
Heads-up: bonus terms, payment methods and limits can change without notice. Always confirm the current detail in the operator's live cashier and T&Cs before depositing. Gambling age is 19+ in most provinces and 18+ in Alberta, Manitoba and Quebec. Play within your limits.
Operator behind the Betski Casino brand
The legal operator is PTY Global Fun LLC, not simply the marketing name shown above the lobby. Public company text lists registration number 3906 LLC 2024 and a registered address in Kingstown, St. Vincent and the Grenadines, while the gambling authorization comes from Anjouan in the Comoros. Those are separate roles: the company operates the account and processes contractual disputes, while the licensing body provides the offshore authorization. Payment references, KYC messages and formal complaints may therefore use the company name. Confirm that PTY Global Fun LLC remains the named contracting party in the live T&Cs before depositing.
How Betski Casino compares to other Canadian casinos we reviewed
Our comparison gives the most weight to licence tier, access to Interac or equivalent Canadian rails, readable bonus conditions, confirmed RTP builds, withdrawal transparency and the history of player disputes. This brand scores reasonably for cryptocurrency coverage, sportsbook access and recognizable game studios. It loses ground on local banking, regulatory recourse and published cashier limits. The live comparison table should therefore be read as a trade-off between crypto flexibility and the stronger consumer protection available from established Canadian-facing operators.
| Casino | Welcome bonus | RTP | Our verdict |
|---|---|---|---|
| 100% Up to CA$35,000 | from 90.72%% to 97.3%% full check | Quick verdict | |
| Up to 2000 CAD + 100 Free Spins | from 94% to 97.34% full check | Good for players chasing a light, low-friction casino with slots up front and easy navigation. | |
| 100% bonus up to 750 CAD and 55 Free Spins | from 93.77% to 97% full check | Avoid for real-money recommendations; the simple slots pitch is outweighed by blacklist-level trust concerns. |
I checked the RTP values in Betski Casino’s slots and compared the actual settings with the maximum RTP offered by the game developers. The results were mixed: some providers kept their games at the highest available RTP, while several others showed noticeable reductions.
Hacksaw Gaming
The review starts on a positive note. Betski Casino does not reduce the RTP in Hacksaw Gaming slots. Every game I checked runs at its maximum available RTP, including Wanted Dead Or A Wild and Slayers Inc.
• 2 Wild 2 Die – RTP 96.25%
• Le Santa – RTP 96.14%
• Six Six Six – RTP 96.15%
• Slayers Inc – RTP 96.28%
• Wanted Dead Or A Wild – RTP 96.38%
• Xmas Drop – RTP 96.22%
NetEnt
This is where the first reductions appear. At Betski Casino, half of the NetEnt slots I tested are running with reduced RTP. Butterfly Staxx, Dazzle Me, and Dazzle Me Megaways are affected the most, giving players significantly lower winning potential.
• Buster S Bones – RTP 96.07%
• Butterfly Staxx 2 – RTP 96.35%
• Butterfly Staxx – RTP 94.05% (normal 96.8)
• Dazzle Me Christmas – RTP 96.21%
• Dazzle Me Megaways – RTP 91.06% (normal 96.1)
• Dazzle Me – RTP 94.05% (normal 96.9)
Pragmatic Play
Unlike NetEnt, Pragmatic Play delivers a much better result. Betski Casino has kept every tested slot at its maximum RTP, with no hidden reductions found.
• Cleocatra – RTP 96.2%
• Cosmic Cash – RTP 96.56%
• Fire Portals – RTP 96.06%
• Gams Bonanza – RTP 96.55%
• Gold Party – RTP 96.5%
• The Dog House – RTP 96.51%
Red Tiger
The picture is much less encouraging here. Betski Casino has reduced the RTP in every Red Tiger slot I checked. Even games that already had relatively modest RTP values have been configured even lower, significantly reducing players’ chances of winning.
• Apache Way – RTP 93.69% (normal 95.75)
• Egypt Clusterbuster – RTP 93.72% (normal 95.7)
• Emperor Of India – RTP 93.69% (normal 95.72)
• Piggy Riches Megaways – RTP 93.75% (normal 95.71)
• Play With The Devil Megaways – RTP 94.12% (normal 95.04)
• Thors Rage – RTP 90.72% (normal 95.68)
Shady Lady
After the Red Tiger results, Shady Lady looks much better. Every slot I reviewed from this provider runs at the maximum available RTP, with no reductions applied at Betski Casino.
• Black Friday – RTP 96.3%
• Brainwashed – RTP 96.3%
• Laced – RTP 96.1%
• Oops – RTP 96.28%
• Orphan Organ – RTP 96.2%
• Sew – RTP 96.3%
Thunderkick
No RTP reductions were found in Thunderkick slots either. While some games have RTP values below 96%, those figures represent the developers’ maximum settings, meaning Betski Casino has not lowered them any further.
• Bork The Berzerker Hack N Slash Edition – RTP 97.3%
• Hellapenos – RTP 96.19%
• Jiggly Cash – RTP 96.19%
• Riders Of The Storm – RTP 96.14%
• Split Happens – RTP 94.16%
• Sword Of Khans – RTP 95.36%
TrueLab
The situation worsens again with TrueLab. Several slots at Betski Casino are running with reduced RTP. Dragon’s Call and Sunstrike Supernova have been configured with lower payout settings, although the other tested games from the provider remain at their standard RTP.
• Dragon’S Call – RTP 92.17% (normal 95.57)
• Hot Hamster – RTP 96.15%
• Mystic Charms – RTP 96.17%
• Rise Of The Legion – RTP 96.07%
• Sunstrike Supernova – RTP 94.06% (normal 95.62)
• Vituss Britva God Of Random – RTP 96.13%
Should You Play at Betski Casino?
No, I wouldn’t recommend playing at Betski Casino. The casino has reduced the RTP across every Red Tiger slot I checked, lowered the RTP in half of the tested NetEnt games, and changed the settings in several TrueLab titles. As a result, your chances of achieving strong returns are noticeably lower. Even though some providers remain unaffected, that doesn’t outweigh the number of games running with less favourable RTP settings.
Most Popular Slots at Betski Casino
Explore the most popular slots from Betski Casino right here in demo mode. Test the top-performing games for free to discover their bonus features and mechanics.
It’s a community widget — visit the Community tab for the full experience.
- Promotional claims are checked against current terms, including bonus rules, deposit requirements and eligible-game conditions where available.
- Game and RTP notes are based on visible player-facing information, such as provider data, game-info screens and our detailed RTP checks.
- Banking details are reviewed separately from marketing copy, with payment methods, payout limits, fees and verification steps treated as factual checks.
- Safety notes stay conservative and evidence-led, covering licence information, player restrictions, safer-gambling tools and unresolved risk signals.
Published by Thomas Evans on July 22, 2026.
FAQ
No. Open the promotion-specific terms first and locate the wagering multiplier, calculation base, maximum permitted bet, eligible-game contribution and expiry. Those details were not displayed clearly enough to assess the real cost of the offer. Playing with cash is the safer starting point when the rollover rules remain unclear.
Confirm that identity, address and payment-ownership checks are complete, then request the exact reason for the delay through live chat and email. Save the withdrawal reference, transaction history and all responses. Do not cancel the request simply to continue playing unless you have independently decided to reverse it.
The site is offshore and does not appear in the iGaming Ontario regulated directory. An Ontario resident may be able to access it, but the account does not receive the same provincial complaint process, centralized safeguards or locally regulated payment framework available through registered Ontario operators.
The measured range stretches from 90.72% to 97.30%, which is a material difference over long-term play. A familiar game name or provider logo does not prove that the highest build is installed. Open the information panel for every title, especially before using bonus funds.
They can if the promotion restricts cross-product activity or calculates wagering separately. Keep casino and sportsbook play apart while a bonus is active unless the terms expressly explain how sports bets contribute. Take a screenshot of the balance type and wagering progress before changing sections.
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KYC turned into more work than I expected. First they wanted ID and proof of address, fair enough, then the upload screen kept rejecting a clear bank statement. Chat told me to try another browser, then another file format, then email it instead. NONE of that was explained before I deposited. I eventually got the documents accepted but the whole process took the fun out of the account. The casino is very quick to show tournaments and bonuses, maybe put the verification requirements in the same obvious place. I am not calling it a scam, I just dont like having to chase basic instructions when my money is already inside.