Koi Casino Review: Bonuses, RTP and Complaints
Introducing Koi Casino, an exciting new online platform brought to you by Njord Ventures BV. With a valid license from Curacao, this cutting-edge casino presents a vast array of virtual and live games to cater to every gambling enthusiast.
Doubtful Casino
Disappointed with Customer Support. I have had disappointing experiences with the customer support at Koi Casino. They seem to rob me of my bonuses every time. I never received the sign-up bonuses on my first four deposits, and they even mishandled my Ethereum deposit. The policies and culture within this casino are not up to standard, and their dishonesty is concerning. I don't recommend them, and I suspect they might shut down and reopen under a different URL due to their reputation. Avoid this casino.
It was once a great site, but now they don't offer anything for free. The site is slow all the time. I had a VIP manager who gave me bonus money and free spins, but lately, I only get the response that they are looking into missing rewards for promotions and will contact me when they have any news. There were issues with a battle that had to be cancelled, and no rewards are paid out for cancelled battles. It's a slow casino. I played 300 rounds of Wolf Bane for nothing.
The only issue I have is that free spins are frequently not worthwhile. Certain perks are a little bit excessive. Don't get me wrong; I have won good money with the bonuses that my VIP manager Larry has given me!
Do not spend your money at this very bogus casino since you will just lose money.
They won't reimburse you. Their assistance is completely useless. They won't delete your account even though it's illegal. DO NOT PLAY THERE EVER
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Welcome to another review from an experienced player who regularly checks online casinos. Today, we are examining Koi Casino and analyzing the RTP in their slots to determine how fairly this establishment treats its players.
Avatar UX RTP
All checked Avatar UX games show high RTP levels with no reductions. Koi Casino provides players with fair chances in Avatar UX games.
- 80spop – RTP 96.01%
- Critterpop™ – RTP 96.14%
- Florida Man – RTP 96.038%
- Looneypop™ – RTP 96%
- Popnoir – RTP 96.031%
- Witchy Poppins™ – RTP 95.9%
Bgaming RTP
The results for Bgaming slots at Koi Casino are impressive, showing high RTP values and honesty from the casino.
- Adventures – RTP 97.1%
- Chicken Rush – RTP 97%
- Dragon Age Hold And Win – RTP 96.14%
- Fishing Club – RTP 97.16%
- Gold Of Minos – RTP 96%
- Panda Luck – RTP 97%
Endorphina RTP
Endorphina slots maintain their fair RTP values at Koi Casino, demonstrating the casino's honest approach.
- All Ways Luck – RTP 96%
- Aristocats – RTP 96.01%
- Book Of Conquistador – RTP 96.05%
- Festa Junina – RTP 96.04%
- Moon Tiger – RTP 96.09%
- Rainbow Ray – RTP 96.12%
Evoplay RTP
The situation with Evoplay slots at Koi Casino is concerning. RTPs are significantly reduced in all checked games.
- Collapsed Castle – RTP 91.99% (normal 96%)
- Elven Princesses – RTP 92% (normal 96.1%)
- Fruit Nova – RTP 92% (normal 96.00%)
- Gold Of Sirens Bonus Buy – RTP 92% (normal 96%)
- Hot Rio Nights Bonus Buy – RTP 92% (normal 96.02%)
- Hot Volcano – RTP 92% (normal 96%)
Games Global RTP
Games Global slots show a significant reduction in RTP. For example, "Cricket Penny Roller™" has an RTP of only 92.16% compared to the normal 96%, and "Immortal Romance" has an RTP of 92.10% instead of 96.86%. This systematic reduction undermines trust in Koi Casino and drastically decreases players' chances of winning in these popular slots.
- Cricket Penny Roller™ – RTP 92.16% (normal 96%)
- Dr Watts Up – RTP 92.05% (normal 96.45%)
- Froot Loot 9 Line – RTP 91.89% (normal 96.23%)
- Fruit Salad 100 – RTP 94% (normal 96.34%)
- Hockey Fever Penny Roller™ – RTP 92.16% (normal 96.5%)
- Immortal Romance – RTP 92.10% (normal 96.86%)
Hacksaw RTP
Hacksaw slots show a significant reduction in RTP, limiting players' potential for winnings.
- Cursed Crypt – RTP 92.3% (normal 96.31%)
- Jelly Slice – RTP 92.3% (normal 96.28%)
- Junkyard Kings – RTP 94.33% (normal 96.23%)
- Rusty And Curly – RTP 92.25% (normal 96.27%)
- Slayers Inc – RTP 92.4% (normal 96.24%)
- Space Zoo – RTP 94.29% (normal 96.18%)
Kalamba RTP
Kalamba slots also show a significant reduction in RTP at Koi Casino, raising concerns.
- Age Of Dragons – RTP 93.17% (normal 95.87%)
- Age Of Huracan – RTP 93.42% (normal 97.21%)
- Age Of Ice Dragons – RTP 93.17% (normal 95.87%)
- Agent 51 – RTP 93.42% (normal 96%)
- Atlantis Thunder – RTP 92.69% (normal 97.73%)
- Blazing Bull – RTP 93.02% (normal 97.42%)
Nolimit City RTP
Nolimit City slots at Koi Casino show mixed results. Many games have noticeably reduced RTPs, such as "Bounty Hunters" at 94.14% instead of 96.07% and "Loner" at 94% instead of 96.21%. However, there are exceptions like "Brick Snake 2000" and "The Cage," which retain their normal RTP values. This inconsistency raises concerns about Koi Casino's policy towards Nolimit City games.
- Bounty Hunters – RTP 94.14% (normal 96.07%)
- Brick Snake 2000 – RTP 96.03%
- Deadwood R.i.p – RTP 94.04% (normal 96.01%)
- Loner – RTP 94% (normal 96.21%)
- Possessed – RTP 94.10% (normal 96.3%)
- The Cage – RTP 96.05%
Play'n Go RTP
The RTP results for Play'n Go slots at Koi Casino are highly disappointing. All analyzed games show a dramatic reduction in RTP to around 91%.
- Free Reelin' Joker – RTP 91% (normal 96.12%)
- Fulong 88 – RTP 91% (normal 96.2%)
- Gargantoonz – RTP 91% (normal 96.21%)
- Piranha Pays – RTP 91% (normal 96.18%)
- Spark Of Genius – RTP 91% (normal 96.17%)
- Tomb Of Gold – RTP 91% (normal 96.2%)
Pragmatic Play RTP
Pragmatic Play slots also show a troubling picture at Koi Casino. All checked games have notably reduced RTPs.
- Devilicious – RTP 94.41% (normal 96.5%)
- Heroic Spins – RTP 93.99% (normal 96.01%)
- Medusa's Stone – RTP 94.50% (normal 96.51%)
- Rise Of Pyramids – RTP 94% (normal 96.48%)
- Sweet Bonanza 1000 – RTP 94.51% (normal 96.5%)
- Wildies – RTP 94% (normal 96.5%)
Thunderkick RTP
Thunderkick slots at Koi Casino generally show a positive trend. However, "King Of The Party" has a reduced RTP of 94.32% compared to the normal 96.1%. Despite this exception, Koi Casino maintains a fair approach to Thunderkick games overall.
- 12 Bolts Of Thunder – RTP 96.15%
- 1429 Uncharted Seas – RTP 98.6%
- Beat The Beast Dragon's Wrath – RTP 96.18%
- Hot Potato – RTP 96.16%
- King Of The Party – RTP 94.32% (normal 96.1%)
- Rex The Hunt – RTP 96.16%
Wazdan RTP
To conclude, Wazdan slots at Koi Casino demonstrate fair and high RTP values.
- 20 Coins – RTP 96.18%
- 25 Coins™ – RTP 96.17%
- 30 Coins™ – RTP 96.18%
- 36 Coins™ – RTP 96.16%
- Book Of Faith™ – RTP 96.13%
- Los Muertos™ Ii – RTP 96.41%
Can You Win at Koi Casino?
Embodying the elegance of the koi fish, the website features a sleek design in shades of orange and white, and even the logo itself resembles this graceful aquatic creature. Get ready to immerse yourself in the captivating world of Koi Casino.
Welcome Bonus
At Koi Casino, we extend a warm welcome with our enticing bonus offers. New players can enjoy a 100% match bonus, doubling their initial deposit up to 500 CAD. To qualify for this bonus, a minimum deposit of 20 CAD is required. Keep in mind that before you can withdraw any funds, you must meet a 25x wagering requirement on both the deposited amount and the bonus funds. This condition must be fulfilled within a 7-day timeframe. Although the deadline may seem short, the relatively lower turnover requirement makes the process more manageable.
For our loyal players, we have regular events that offer exciting rewards and a daily cashback offer. The cashback offer returns a percentage of your daily losses in the form of bonus cash. However, a 10x wagering requirement applies, which must be cleared within 24 hours. Additionally, winnings generated from the bonus cash cannot exceed 20 times the bonus amount.
Game Selection
Prepare to be captivated by the extensive game library at Koi Casino, boasting thousands of titles to suit every preference. Whether you're a fan of popular video slots, blackjack, or video poker, you'll find an impressive selection on our platform. While the slot options are plentiful, virtual table games are limited to blackjack and video poker, resulting in a more focused collection. Fortunately, our user-friendly website makes navigation a breeze, thanks to numerous search and filter options. Finding your favorite games or discovering new ones has never been easier. If you're uncertain, take advantage of the free-to-play demo versions of virtual games, allowing you to test them out before committing to real money bets. Additionally, Koi Casino houses a dedicated live casino section with 7 distinct lobbies. Here, you can engage with live dealers in thrilling games like roulette, blackjack, dragon tiger, and Crazy Time
Join us at Koi Casino, where the excitement never ends. Dive into our virtual pond and experience the ultimate online gambling adventure.
Payments and Withdrawals
Koi Casino offers a variety of payment methods to facilitate deposits. You can choose from options such as Visa, Mastercard, Klarna, Interac, and Instant Bank Transfer. Additionally, the website accepts popular cryptocurrencies like Bitcoin, Litecoin, Ethereum, and Bitcoin Cash. It's worth noting that while the minimum deposit amount specified in the casino's terms and conditions is 20 CAD, the available payment options require a minimum deposit of €25. The maximum deposit per transaction is 10,000 CAD. Transactions are processed instantly, and most methods do not incur any fees, except for card payments, which carry a 5% processing fee. Koi Casino supports multiple currencies for account holders, including EUR, CAD, INR, NZD, NOK, YEN, USD, and SEK.
When it comes to withdrawals, Koi Casino offers several options, including Visa, Mastercard, Interac, Klarna, Bank Transfer, Bitcoin, Bitcoin Cash, Litecoin, and Ethereum. The minimum withdrawal amount is set at 100 CAD, and withdrawals can take up to 5 business days to process. Some payment methods may involve a handling fee. The maximum daily withdrawal limit is 2,500 CAD, while the monthly limit is 75,000 CAD, providing generous withdrawal opportunities. It's important to note that Koi Casino imposes a 1x wagering requirement on all deposited funds before requesting a withdrawal. Failure to meet this requirement may result in additional charges.
Security and Licensing
Koi Casino operates as a crypto casino and holds a license from the Curacao eGaming Authority. While Curacao is a well-known regulator for issuing licenses to crypto casinos, it's important to consider its track record in terms of customer protection, which has been inconsistent at best. The regulatory standards, fees, and entry barriers are significantly lower compared to its European counterparts, making it easier for lower-quality casinos to obtain licenses. Moreover, the authority has been known to lack support for players involved in disputes with casinos regarding unpaid withdrawal requests. This means that aside from trusting the operator, there are limited safeguards against potential fraud.
Customer Support
Koi Casino offers customer support through email and online chat. To reach out via email, you can access the Contact Us section located at the bottom of the website. There, you'll find a contact form to fill out, and the support team will respond to your query via email promptly. Alternatively, you can initiate a live chat with a support agent. The chat feature is available 24/7, although it might be slightly hidden in the bottom-left corner of the screen. By clicking the small button, a pop-up widget will open, allowing you to enter your contact information and connect with a support representative within minutes. Wait times are generally short and rarely exceed a couple of minutes.
Koi Casino's website features a user-friendly layout, ensuring easy navigation and a seamless experience. The main page prominently showcases a large portion of the game library, accompanied by various banners and graphics highlighting the website's features and promotions. At the bottom of the page, you'll find important information regarding game suppliers, available payment methods, terms and conditions, licensing details, and more. Additionally, a sidebar on the left-hand side of the screen provides convenient access to different sections of the website, as well as options for managing your account.
Koi Casino Screenshots
Mobile Casino
Koi Casino's website is fully optimized for mobile devices, allowing you to access it effortlessly from your smartphone or tablet's browser. You can enjoy playing all the available games on the go, and all the features and components of the casino are accessible in the mobile version. As Koi Casino operates as a web-based platform, you can expect it to run smoothly on most modern operating systems, particularly iOS and Android. However, it's important to note that Koi Casino does not currently offer a dedicated mobile app.
The variety of game types is somewhat limited, with a predominant focus on video slots and a limited selection of table games and live dealers. Regarding payments, the options available are also somewhat restricted, although the inclusion of cryptocurrency support is a positive aspect. In terms of bonuses, the casino offers only two options. Despite these mixed aspects, our concern arises from the limited player protection provided by the casino's license. Therefore, it is challenging for us to recommend Koi Casino to our readers.
- Cryptocurrency support
- User-friendly mobile experience
- Limited game variety
- Restricted payment options
- Few bonus options
- Concerns about player protection
100% up to 200 CAD + 25 Free Spins in Avalon: The Lost Kingdom
Koi Casino Casino
2021
1x2 Gaming, Big Time Gaming, Evolution Gaming, iSoftbet, NetEnt, Nolimit City, Play'n GO, Pragmatic Play, Rabcat, Red Tiger Gaming, Thunderkick, Wazdan, Just For The Win, Relax Gaming, Hacksaw Gaming, Booming Games, Betsoft
Android, iPad, iPhone, Windows, Mac
Chat, E-mail
CAD, EUR, NOK, USD
FAQ
Yes, Koi Casino holds a license from the Curacao eGaming Authority.
Yes, Koi Casino supports cryptocurrencies such as Bitcoin, Litecoin, Ethereum, and Bitcoin Cash for both deposits and withdrawals.
Koi Casino offers a wide range of games, including video slots, table games, and live dealer games.
Customer support at Koi Casino can be reached through email or the online chat feature on the website. The chat option is available 24/7, while email responses may take slightly longer.