32Red Casino Review: Bonuses, RTP and Complaints
32Red is more than just a casino—it is an esteemed institution. Players don't just create an account to get a bonus; they remain loyal to the brand because of its outstanding reputation.
Blacklisted Casino
SCAM ALERT Avoid Cashing Out Your Winnings. This casino is utterly useless when it comes to cashing out your winnings. They come up with ridiculous excuses to prevent withdrawals. Even after providing all the necessary information and documents, they still won't allow you to make bank withdrawals. This is a clear scam!
Let down I've been with 32Red for a few years, fully verified, and always bet the same way, nothing excessive. I had a few wins here and there, with fast payouts. But last month, I had a bit of a winning streak, and then suddenly, a monthly deposit limit was imposed on my account. I didn't think much of it since I never reached the limit anyway. A few days later, I tried to log in and received a message saying, "For some reason, your account has been deactivated." I emailed them, and they said their team is looking into it, but I haven't received a single email from them in a month. Very poor customer service. I get the impression that they don't want you to win. So, before you consider joining, keep that in mind.
I spent a lot of time playing at this casino, but it was impossible to win.
I suppose it goes without saying, but this online casino has a superb reputation and offers regular, beneficial incentives.
Although this is reportedly one of the casinos with the finest ratings and reviews, I must admit that it let me down a little. Perhaps this is because, as is customary in Italy, a number of games are inaccessible, but honestly, even the graphics weren't anything special to me.
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Welcome to our independent review of 32Red Casino, where we will meticulously examine the RTP (Return to Player) in various slots to uncover potential unfair practices and protect the users of CasinosInCanada. We understand how crucial it is for players to have confidence in the fairness of the game, and thus, we have put in all our efforts to provide you with objective and accurate information.
1x2 Gaming RTP
32Red Casino offers games from the provider 1x2 Gaming, and we're pleased to report that most of this provider's slots maintain a stable RTP. However, it's worth noting that in the slot "Trawler Fishin'," the RTP has been reduced. This can affect players' chances of winning, and we consider it an important factor to keep in mind when choosing a game.
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Arctic Fruits – RTP 94.6%
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Battle Maidens Cleopatra – RTP 96.4%
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Book Of Loki – RTP 95.8%
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Gods Of Olympus 2 – RTP 94%
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Leprechaun Charms – RTP 95.14%
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Trawler Fishin' – RTP 94.56% (normal 96.16)
Elk Studios RTP
Games from ELK in 32Red Casino have also passed our inspection. All the slots from this provider maintain a consistent RTP at 94%, which is the maximum rate.
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Cygnus 3 – RTP 94%
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Dead Man's Gold – RTP 94%
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Dropz – RTP 94%
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J Pop – RTP 94%
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Tropicool 2 – RTP 94%
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Valhall Gold – RTP 94%
Hacksaw Gaming RTP
Unfortunately, when checking the slots from Hacksaw Gaming, we found that the RTP had been lowered in all the games presented. This raises certain concerns because such a practice can significantly reduce players' chances of winning. We recommend players to be cautious and possibly explore other options.
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Bloodthirst – RTP 94.23% (normal 96.19)
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Chaos Crew 2 – RTP 94.22% (normal 96.27)
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Hand Of Anubis – RTP 94.32% (normal 96.24)
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Rip City – RTP 94.27% (normal 96.22)
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Rotten – RTP 94.13% (normal 96.27)
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Wanted Dead Or A Wild – RTP 94.55% (normal 96.38)
Iron Dog RTP
Slots from Iron Dog in 32Red Casino showed mixed results. Some games have a standard RTP, while others exhibited reductions. This can vary from game to game, and we advise players to thoroughly research each game before starting.
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Dwarven Gems Megaways – RTP 96.7%
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Feeding Fury – RTP 94.07% (normal 96.11)
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Grizzly Strike – RTP 94.44% (normal 96.13)
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Phoenix Inferno – RTP 95%
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Solar Nova – RTP 94% (normal 96)
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Wolf Strike – RTP 94.43%
Microgaming RTP
Microgaming is one of the most renowned providers in the industry, and 32Red Casino offers a wide selection of their games. Most of these slots have a low RTP, which directly impacts players' chances of winning.
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Atlantis Power Combo – RTP 94.25% (normal 96.4)
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Eggs Bonanza – RTP 94.44% (normal 96)
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Lara Croft Tomb Of The Sun – RTP 94.11% (normal 96.36)
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Massive Gold – RTP 94.5% (normal 96)
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Poseidon Ancient Fortunes Wowpot – RTP 86.93% (normal 92.23)
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Thunderstruck 2 – RTP 96.65%
NetEnt RTP
Slots from NetEnt in 32Red Casino displayed excellent results. All games maintain a high RTP, and we didn't find any reductions. This makes NetEnt games an excellent choice for players seeking fair and profitable gameplay.
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Dead Or Alive 2 – RTP 96.8%
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Flowers – RTP 96.32%
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Jumanji – RTP 96.33%
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Space Wars – RTP 96.75%
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Starburst – RTP 96.09%
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Twin Spin Megaways – RTP 96.04%
Pragmatic Play RTP
The Pragmatic Play provider in 32Red Casino offers a diverse range of slots. Unfortunately, we found a reduction in RTP in most of them.
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Aztec Bonanza – RTP 94.53% (normal 96.53)
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Big Bass Bonanza – RTP 95.67% (normal 96.71)
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Big Bass Splash – RTP 94.6% (normal 96.71)
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Gates Of Olympus – RTP 94.5% (normal 96.50)
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Sugar Rush – RTP 94.5% (normal 96.52)
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Wolf Gold – RTP 96%
Red Tiger RTP
Slots from Red Tiger also showed a reduction in RTP in all the games presented. This is a serious warning for players, and we recommend approaching these games with caution.
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Bounty Raid 2 – RTP 92.71% (normal 95.68)
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Case Closed – RTP 93.22% (normal 96.02)
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Easy Gold – RTP 92.7% (normal 95.73)
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Hammer Gods – RTP 92.71% (normal 95.69)
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London Tube – RTP 92.72% (normal 96)
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Treasure Mine Power Reels – RTP 92.71% (normal 95.72)
Wazdan RTP
The situation with the Wazdan provider is similar. All the tested slots have reductions. We recommend avoiding them.
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9 Coins Extremely Light – RTP 94.13% (normal 96.06)
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Magic Spins – RTP 94.1% (normal 96.17)
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Mighty Wild Panther – RTP 94.15% (normal 96.15)
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Moon Of Fortune – RTP 94.18% (normal 96.12)
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Sizzling Bells – RTP 94.29% (normal 96.2)
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Sizzling Eggs – RTP 94.03% (normal 96.14)
Play'n Go RTP
In conclusion, Play'n Go, where the review results also showed a reduction in RTP in all games.
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Book Of Dead – RTP 94% (normal 96.21)
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Gigantoonz – RTP 94% (normal 96.25)
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Legacy Of Dead – RTP 94% (normal 96.58)
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Pilgrim Of Dead – RTP 94% (normal 96.2)
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Reactoonz – RTP 94% (normal 96.51)
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Rise Of Merlin – RTP 94% (normal 96.58)
Is it possible to win at 32Red?
Unlike other online casinos, 32Red has managed to maintain its spotless image over the years, and it even offers a no deposit bonus without any hidden conditions.
Upon signing up, players receive free money to play with, no strings attached. While 32Red does slightly prioritize UK-based players, this is understandable due to the challenging online gambling legislation in other parts of Europe. However, even if you reside outside the UK, there are still plenty of reasons to open an account with 32Red. Let's explore them.
Bonuses, Loyalty Program, and Rewards
When it comes to bonuses, 32Red surpasses its competitors. It stands among the few casinos that offer a 10 CAD no deposit bonus upon registration. New players also qualify for a bonus of 32 CAD for every 10 CAD deposited, up to a maximum of 160 CAD. Note that a 30x wagering requirement applies to the bonus, and it's important to check which games contribute towards fulfilling the bonus terms, as some games may not contribute at all.
Keep in mind that the no deposit bonus terms for the poker and bingo sections differ from those of the casino.
While many players create casino accounts solely to claim a welcome bonus and then lose interest, 32Red stands out by offering incentives to veteran players. It goes above and beyond by providing a personalized system called "My Red Rewards." When you log into your account, you will see a bonus offer tailored specifically for you. All you need to do is make a deposit and claim it.
For VIP players, 32Red offers Club Rouge. However, an invitation is required, and you must demonstrate your loyalty to the 32Red casino. Once you become a Club Rouge member, you will receive birthday and membership gifts, along with access to exclusive promotions and enhanced deposit bonuses.
Even if you don't aim to become a VIP member, you can still qualify for bonuses through the Red Ruby Rewards program.
Casino Games
32Red boasts an impressive selection of games, with most of them available to play in demo mode, although creating an account is necessary. It's important to note that the live casino games cannot be accessed in fun mode.
While the famous Microgaming live dealer Playboy bunnies are no longer available at 32Red, the casino still offers an excellent live casino experience powered by Evolution Gaming. You can enjoy high-quality live streamed roulette, blackjack, baccarat, and poker games. Depending on your desired wager amount, you can join tables for regular players or VIPs. You have the option to download 32Red's software or access the games directly through your browser.
For avid poker fans, 32Red provides a dedicated poker section where you can explore different poker rooms, participate in seasonal tournaments, and qualify for various bonuses.
In addition to slots, table games, live casino, and poker, 32Red also offers bingo games. While we haven't personally tested them, we know several enthusiastic bingo players who spend a significant amount of time in 32Red's bingo rooms. This suggests that the bingo games are worth trying out.
Casino Software
At 32Red, the exclusive software provider is Microgaming. Microgaming is renowned for its impressive selection of progressive jackpot slots, including the legendary Mega Moolah, Tunzamunni, and Lots'a'loot. While the graphics and special features of Microgaming slots may not be as visually striking as those found in NetEnt slots, for example, they excel in terms of payouts. If your primary focus is on winning potential rather than flashy design, Microgaming slots won't disappoint.
Unlike many new casinos that showcase games from multiple software providers to attract players, 32Red follows a different approach. It has established itself as a Microgaming casino and remains true to its roots. Every game you'll find at 32Red is powered by Microgaming, reflecting the casino's longstanding partnership with the software provider.
Payment Methods
At 32Red, you can make deposits and withdrawals using a variety of widely accepted payment processors. These include VISA, MasterCard, Neteller, Skrill, PayPal, Paysafe, ecoPayz, entropay, and wire transfer.
Please keep in mind that availability of specific deposit and withdrawal methods may vary depending on your country of residence.
While it is generally recommended to withdraw your winnings using the same payment method you used for depositing, this may not always be possible due to various factors.
If your bank utilizes 3D authentication, you have the option to enable 3D secure for added online security. This feature allows you to set passwords for your credit/debit cards, offering protection against potential misuse and fraud.
The minimum deposit amount at 32Red is 10 CAD or the equivalent in your currency. Deposits are usually processed instantly, except for wire transfers which may take a few days to appear in your account.
Withdrawal minimums vary depending on the chosen payment processor. For wire transfer, the minimum withdrawal amount is $100. You can withdraw at least 10 CAD via entropay, ecoPayz, Skrill, Neteller, PayPal, and credit/debit cards. Withdrawals to paysafecard are not available.
Please note that while 32Red does not impose any fees on deposits and withdrawals, your bank may apply transaction fees.
License and Security
When it comes to security, regulations, and restricted countries, 32Red takes the necessary measures to protect its players and comply with industry standards.
The security of your personal and financial information is a top priority for 32Red. The casino employs highly competent staff dedicated to safeguarding your data. However, it's important to take your own precautions as well. Choose a strong password and avoid accessing your casino account or conducting online banking transactions while connected to public Wi-Fi networks.
32Red operates under a license from Gibraltar, ensuring its legitimacy and adherence to regulatory requirements. Additionally, the casino holds a license from the UK Gambling Commission (UKGC), enabling it to cater to players in the UK. Both regulatory bodies are renowned for their stringent oversight and commitment to player protection.
To further guarantee fairness, 32Red is eCOGRA-approved. This reputable independent auditing agency conducts regular tests to ensure the integrity and unbiased outcomes of each spin or hand.
While 32Red is available in numerous countries, there are certain jurisdictions where legal and regulatory considerations prevent access to the casino. Residents of restricted countries, such as Canada, Croatia, Cuba, Indonesia, Israel, Polynesia, and Thailand, are unable to engage in sports betting on the platform.
It's always advisable to review the casino's terms and conditions or contact customer support to ascertain the availability of services in your specific country.
Customer Support
When it comes to customer support, 32Red offers multiple channels of communication to cater to its players' needs. You can reach out to their customer care team through live chat, telephone, email, and even traditional mail. The customer support agents are available round the clock, ensuring assistance is readily accessible. However, it should be noted that the live chat tab may require some navigation to locate.
In addition to the direct support options, 32Red provides an extensive FAQ section on their website. This resource is designed to address common inquiries and provide helpful information to players, offering a convenient self-service option to find answers to frequently asked questions.
Overall, 32Red strives to ensure that their players have access to comprehensive support and assistance, whether it's through direct communication or self-help resources.
32Red Screenshots
Mobile App
If finding time to sit in front of a computer is a challenge, that shouldn't stop you from enjoying rewarding gambling experiences. 32Red casino ensures compatibility with Android and iOS-powered devices, allowing you to play on the go.
You have the option to access the 32Red website through your mobile browser, but there are also dedicated native apps available for download from the iTunes or Google Play store. While the apps do require some storage space, they provide a seamless gaming experience with fewer interruptions, offering quick access to your favorite games with just a few taps.
To ensure optimal performance, it is recommended to update your operating system to the latest version and ensure that your device meets the minimum technical requirements for installing the 32Red app.
Please note that while most games are available on mobile, there may be a few exceptions or certain games that are not accessible in your country.
Players hold 32Red in high regard for good reasons. It holds licenses from reputable authorities and offers some of the best bonuses in the industry. While you are free to explore other options, finding another trusted European online casino with a no deposit bonus is quite unlikely. Additionally, 32Red values its loyal players and provides them with ample rewards to keep them engaged.
- Trusted Reputation
- Microgaming Software
- Generous Bonuses
- Limited Software Providers
- Country Restrictions
- Live Chat Availability
32Red Casino
2002
Big Time Gaming, NetEnt, Just For The Win
Android, iPad, iPhone, Windows, Mac
Chat, E-mail
CAD, EUR, NOK, USD
FAQ
32Red offers multiple ways to contact their customer support team, including live chat, telephone, email, and even traditional mail. However, the live chat option may not be easily visible on the website, so you may need to navigate the site to locate it.
32Red Casino accepts various popular payment processors, including VISA, MasterCard, Neteller, Skrill, PayPal, Paysafecard, ecoPayz, Entropay, and wire transfer. However, it's important to note that the availability of specific methods may vary depending on your country.
No, 32Red Casino does not impose any fees on deposits or withdrawals. However, it's worth mentioning that your bank or payment provider may apply transaction fees, so it's advisable to check with them for any additional charges related to your transactions.