32Red Casino Review: Bonuses, RTP and Complaints
32Red is more than just a casino—it is an esteemed institution. Players don't just create an account to get a bonus; they remain loyal to the brand because of its outstanding reputation.
SCAM ALERT Avoid Cashing Out Your Winnings. This casino is utterly useless when it comes to cashing out your winnings. They come up with ridiculous excuses to prevent withdrawals. Even after providing all the necessary information and documents, they still won't allow you to make bank withdrawals. This is a clear scam!
Let down I've been with 32Red for a few years, fully verified, and always bet the same way, nothing excessive. I had a few wins here and there, with fast payouts. But last month, I had a bit of a winning streak, and then suddenly, a monthly deposit limit was imposed on my account. I didn't think much of it since I never reached the limit anyway. A few days later, I tried to log in and received a message saying, "For some reason, your account has been deactivated." I emailed them, and they said their team is looking into it, but I haven't received a single email from them in a month. Very poor customer service. I get the impression that they don't want you to win. So, before you consider joining, keep that in mind.
I spent a lot of time playing at this casino, but it was impossible to win.
I suppose it goes without saying, but this online casino has a superb reputation and offers regular, beneficial incentives.
Although this is reportedly one of the casinos with the finest ratings and reviews, I must admit that it let me down a little. Perhaps this is because, as is customary in Italy, a number of games are inaccessible, but honestly, even the graphics weren't anything special to me.
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Unlike other online casinos, 32Red has managed to maintain its spotless image over the years, and it even offers a no deposit bonus without any hidden conditions.
Upon signing up, players receive free money to play with, no strings attached. While 32Red does slightly prioritize UK-based players, this is understandable due to the challenging online gambling legislation in other parts of Europe. However, even if you reside outside the UK, there are still plenty of reasons to open an account with 32Red. Let's explore them.
Bonuses, Loyalty Program, and Rewards
When it comes to bonuses, 32Red surpasses its competitors. It stands among the few casinos that offer a 10 CAD no deposit bonus upon registration. New players also qualify for a bonus of 32 CAD for every 10 CAD deposited, up to a maximum of 160 CAD. Note that a 30x wagering requirement applies to the bonus, and it's important to check which games contribute towards fulfilling the bonus terms, as some games may not contribute at all.
Keep in mind that the no deposit bonus terms for the poker and bingo sections differ from those of the casino.
While many players create casino accounts solely to claim a welcome bonus and then lose interest, 32Red stands out by offering incentives to veteran players. It goes above and beyond by providing a personalized system called "My Red Rewards." When you log into your account, you will see a bonus offer tailored specifically for you. All you need to do is make a deposit and claim it.
For VIP players, 32Red offers Club Rouge. However, an invitation is required, and you must demonstrate your loyalty to the 32Red casino. Once you become a Club Rouge member, you will receive birthday and membership gifts, along with access to exclusive promotions and enhanced deposit bonuses.
Even if you don't aim to become a VIP member, you can still qualify for bonuses through the Red Ruby Rewards program.
32Red boasts an impressive selection of games, with most of them available to play in demo mode, although creating an account is necessary. It's important to note that the live casino games cannot be accessed in fun mode.
While the famous Microgaming live dealer Playboy bunnies are no longer available at 32Red, the casino still offers an excellent live casino experience powered by Evolution Gaming. You can enjoy high-quality live streamed roulette, blackjack, baccarat, and poker games. Depending on your desired wager amount, you can join tables for regular players or VIPs. You have the option to download 32Red's software or access the games directly through your browser.
For avid poker fans, 32Red provides a dedicated poker section where you can explore different poker rooms, participate in seasonal tournaments, and qualify for various bonuses.
In addition to slots, table games, live casino, and poker, 32Red also offers bingo games. While we haven't personally tested them, we know several enthusiastic bingo players who spend a significant amount of time in 32Red's bingo rooms. This suggests that the bingo games are worth trying out.
At 32Red, the exclusive software provider is Microgaming. Microgaming is renowned for its impressive selection of progressive jackpot slots, including the legendary Mega Moolah, Tunzamunni, and Lots'a'loot. While the graphics and special features of Microgaming slots may not be as visually striking as those found in NetEnt slots, for example, they excel in terms of payouts. If your primary focus is on winning potential rather than flashy design, Microgaming slots won't disappoint.
Unlike many new casinos that showcase games from multiple software providers to attract players, 32Red follows a different approach. It has established itself as a Microgaming casino and remains true to its roots. Every game you'll find at 32Red is powered by Microgaming, reflecting the casino's longstanding partnership with the software provider.
At 32Red, you can make deposits and withdrawals using a variety of widely accepted payment processors. These include VISA, MasterCard, Neteller, Skrill, PayPal, Paysafe, ecoPayz, entropay, and wire transfer.
Please keep in mind that availability of specific deposit and withdrawal methods may vary depending on your country of residence.
While it is generally recommended to withdraw your winnings using the same payment method you used for depositing, this may not always be possible due to various factors.
If your bank utilizes 3D authentication, you have the option to enable 3D secure for added online security. This feature allows you to set passwords for your credit/debit cards, offering protection against potential misuse and fraud.
The minimum deposit amount at 32Red is 10 CAD or the equivalent in your currency. Deposits are usually processed instantly, except for wire transfers which may take a few days to appear in your account.
Withdrawal minimums vary depending on the chosen payment processor. For wire transfer, the minimum withdrawal amount is $100. You can withdraw at least 10 CAD via entropay, ecoPayz, Skrill, Neteller, PayPal, and credit/debit cards. Withdrawals to paysafecard are not available.
Please note that while 32Red does not impose any fees on deposits and withdrawals, your bank may apply transaction fees.
License and Security
When it comes to security, regulations, and restricted countries, 32Red takes the necessary measures to protect its players and comply with industry standards.
The security of your personal and financial information is a top priority for 32Red. The casino employs highly competent staff dedicated to safeguarding your data. However, it's important to take your own precautions as well. Choose a strong password and avoid accessing your casino account or conducting online banking transactions while connected to public Wi-Fi networks.
32Red operates under a license from Gibraltar, ensuring its legitimacy and adherence to regulatory requirements. Additionally, the casino holds a license from the UK Gambling Commission (UKGC), enabling it to cater to players in the UK. Both regulatory bodies are renowned for their stringent oversight and commitment to player protection.
To further guarantee fairness, 32Red is eCOGRA-approved. This reputable independent auditing agency conducts regular tests to ensure the integrity and unbiased outcomes of each spin or hand.
While 32Red is available in numerous countries, there are certain jurisdictions where legal and regulatory considerations prevent access to the casino. Residents of restricted countries, such as Canada, Croatia, Cuba, Indonesia, Israel, Polynesia, and Thailand, are unable to engage in sports betting on the platform.
It's always advisable to review the casino's terms and conditions or contact customer support to ascertain the availability of services in your specific country.
When it comes to customer support, 32Red offers multiple channels of communication to cater to its players' needs. You can reach out to their customer care team through live chat, telephone, email, and even traditional mail. The customer support agents are available round the clock, ensuring assistance is readily accessible. However, it should be noted that the live chat tab may require some navigation to locate.
In addition to the direct support options, 32Red provides an extensive FAQ section on their website. This resource is designed to address common inquiries and provide helpful information to players, offering a convenient self-service option to find answers to frequently asked questions.
Overall, 32Red strives to ensure that their players have access to comprehensive support and assistance, whether it's through direct communication or self-help resources.
If finding time to sit in front of a computer is a challenge, that shouldn't stop you from enjoying rewarding gambling experiences. 32Red casino ensures compatibility with Android and iOS-powered devices, allowing you to play on the go.
You have the option to access the 32Red website through your mobile browser, but there are also dedicated native apps available for download from the iTunes or Google Play store. While the apps do require some storage space, they provide a seamless gaming experience with fewer interruptions, offering quick access to your favorite games with just a few taps.
To ensure optimal performance, it is recommended to update your operating system to the latest version and ensure that your device meets the minimum technical requirements for installing the 32Red app.
Please note that while most games are available on mobile, there may be a few exceptions or certain games that are not accessible in your country.
Players hold 32Red in high regard for good reasons. It holds licenses from reputable authorities and offers some of the best bonuses in the industry. While you are free to explore other options, finding another trusted European online casino with a no deposit bonus is quite unlikely. Additionally, 32Red values its loyal players and provides them with ample rewards to keep them engaged.
- Trusted Reputation
- Microgaming Software
- Generous Bonuses
- Limited Software Providers
- Country Restrictions
- Live Chat Availability
150% up to 150 CAD
Big Time Gaming, NetEnt, Just For The Win
Android, iPad, iPhone, Windows, Mac
CAD, EUR, NOK, USD
32Red offers multiple ways to contact their customer support team, including live chat, telephone, email, and even traditional mail. However, the live chat option may not be easily visible on the website, so you may need to navigate the site to locate it.
32Red Casino accepts various popular payment processors, including VISA, MasterCard, Neteller, Skrill, PayPal, Paysafecard, ecoPayz, Entropay, and wire transfer. However, it's important to note that the availability of specific methods may vary depending on your country.
No, 32Red Casino does not impose any fees on deposits or withdrawals. However, it's worth mentioning that your bank or payment provider may apply transaction fees, so it's advisable to check with them for any additional charges related to your transactions.
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