Kassu Casino Review: Bonuses, RTP and Complaints
Kassu opened in October 2019 as an innovative online casino. Kassu has two valid licenses. Due to the operator's headquarters in Malta (registration number 65325), the Malta Gaming Authority (MGA) is the competent authority.
This site is utter crap! I played £10 every day for a week and got nothing in return. Red flag, red flag, red flag! Do not use this site as they clearly do not care about their customers.
I had a terrible experience with Kassu's live betting feature. The odds were constantly changing, which caused me to lose money on my bets.
I had a negative experience with Kassu’s mobile app, as it was prone to glitches and caused me to lose my winnings.
I was promised a bonus of 50% on my deposit, up to a maximum of $50. I accepted the deal, made a $50 payment, and never received the $25 I was promised. Systems indicate that I accepted the offer, but I did not get paid. Save your time elsewhere.
promises of fictitious bonuses that they never fulfill. Even though I read the terms and conditions and completed the necessary steps, they haven't yet paid out my sign-up bonus. Utilize Bet365 as opposed to this fraud Company.
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Kassu is a slightly differently designed arcade. The design is basically based on the standard of the Genesis Group, especially with regard to the structure, but otherwise deviates from the known designs and themes. The theme of the page is yellow and white, with a comic-style font that is reminiscent of cartoons, but gives a slightly different impression through the characters. The focus here is on the hipsters. The characters and protagonists of the website can be clearly assigned to the hipster spectrum and bonuses such as “25% soy latte Friday bonus” reinforce this impression.
When entering the site, the most important and interesting bonuses are immediately displayed in the carousel. Above is the navigation bar, with the menu and the search function on the left and the login and registration buttons and the help section on the right. Current winners and prize amounts are displayed below the carousel. Directly under this information you can find the slots, which are also divided into five different categories at Kassu. That's actually all you need. Simple, clear and easy to use.
Kassu new customer bonus
The Kassu welcome bonus is enormous. Up to 1,500 CAD + 300 free spins are available over four deposits. From the second deposit you have to use a Kassu bonus code:
Deposit: 100% bonus up to 300 CAD + 300 free spins
Deposit: 50% bonus up to 400 CAD with bonus code KASSU2
Deposit: 25% bonus up to 400 CAD with bonus code KASSU3
Deposit: 25% bonus up to 400 CAD with bonus code KASSU4
The Kassu free spins apply to Starburst, Gonzo’s Quest, Aloha! or Red Riding Hood. To be able to use the bonus, you have to activate it when making a deposit. From the second deposit onwards, the respective Kassu Bonus Code must also be used. The free spins are credited in instalments. You get 30 free spins with your first deposit. From now on, 30 free spins will be credited on each of the 9 following days if you are active at Kassu.
Winnings from bonus money and free spins are subject to special wagering requirements. These must be met before winnings can be withdrawn as real money. We have summarized the most important points of the Kassu bonus conditions here:
• Minimum deposit is 10 CAD
• The Kassu Bonus must be wagered 40 times
• Winnings from free spins must also be wagered 40 times
• The bonus is valid for 14 days
• Free spins expire 72 hours from being credited
• The maximum payable winnings from free spins is 100 CAD
• Deposits with Skrill or Neteller do not receive a bonus
More bonus offers
Under the menu item “Actions”, Kassu shows its full bonus offer. In addition to all the information about the welcome bonus, you can also find all the details about the Friday café bonus and the Tuesday free game bonus. Every Friday there is a 25% bonus up to 50 CAD in the Friday café bonus. In order to receive it, at least two deposits must have been made. In addition, a total of 50 CAD must have been paid in since Monday. If you have met these criteria, the first deposit on Friday brings you a 25% bonus.
On Tuesdays there are free spins for existing customers. The promotion with the hip name Pretty Fly for a free spin is also a deposit bonus. Here you can get 20 Kassu free spins. The prerequisite is that you have paid in at least 10 CAD between Friday and Monday and receive an offer from Kassu by email. If you then deposit at least 10 CAD again on Tuesday, you will receive 20 free spins as a bonus. The free spins apply to the Gonzo’s Quest, Aloha Cluster Pays, Butterfly Staxx, Jumanji or Red Riding Hood slots.
All Kassuettes, as the players at Kassu are called, can participate in the VIP program. In order to get into the club, however, you have to play for some time and generate correspondingly high sales. Once you have received an invitation, special benefits await. For example, you have a personal contact person for all matters. You regularly receive high bonus offers, some of which can be used without wagering requirements. In addition, other payment methods are available for VIPs and you automatically take part in a monthly lottery. So, all in all a worthwhile program for all high rollers.
The range of games in Kassu Casino
Kassu only uses software from well-known manufacturers. These include Oryx Gaming, Yggdrasil, NetEnt and Red Tiger. When choosing a game manufacturer, it quickly becomes clear that our favorite games are waiting for us at Kassu. At the same time, the choice of renowned manufacturers underlines the reliability and security of the provider.
The slots category is filled to the brim. The large selection includes Starburst, Gonzo’s Quest, Book of Dead, Vikings go Berzerk and many other slot machines. The menu is very well structured here. In the category you can then filter more precisely or you can search for your favorite game directly via the search.
With the software from Evolution Gaming, the live casino offers hours of entertainment. State-of-the-art technology ensures smooth streaming from the provider's live studios. The dealers convinced in the Kassu Casino test with friendliness and competence. There are many games to choose from with clear graphics such as Blackjack, Baccarat, roulette, Deal or no deal, Dream catcher.
According to our Kassu experience in the live area, the variants Lightning Dice or Super Sic Bo are particularly convincing.
Kassu Spielbank has a completely mobile-optimized website. This means that you can use the offer conveniently with your smartphone or tablet via the web app - regardless of whether you are using an iOS or Android device. All you need is a browser and an internet connection. You can then surf the provider's website with your mobile device. There you can log in with your data as usual and use the entire offer.
The website itself and all games adapt optimally to the respective display. All functions such as deposits, withdrawals and customer service are also available. These are further indications for an absolutely reputable and safe online gambling hall.
Kassu payment methods
When it comes to payment options, Kassu only offers secure and well-known service providers. At this point it is important to always be careful. After all, this is about our hard-earned money. At Kassu, all payment providers are verified and reputable: Kreditkarten (Visa und Mastercard),Trustly, Neteller, Sofortüberweisung, Paysafecard, Giropay, ecoPayz, MuchBetter, MiFinity, Jeton
Withdrawals can be made through the following payment providers: Credit cards (Visa and Mastercard), Trustly, Neteller, Bank transfer.
Kassu customer service and website
Contact options via live chat, email and telephone. For us, that is serious customer service. With our Kassu test, it only took a few seconds for an employee to enter our chat. She was very well informed and answered all of our questions within a very short time. Customer service can be reached by e-mail at the e-mail address firstname.lastname@example.org. You will receive an answer within 24 hours.
Direct contact with customer service is also possible by phone. The support number is 08007241096. In addition, the Kassu team has developed an FAQ area. Frequently asked questions are answered here. This can be the quickest way to clear up a question. That is why you should always look in the FAQ area first if you have a question. If the answer is not satisfactory, you can always contact customer service directly.
It’s bad that the support doesn’t work around the clock, it’s not very convenient. when a problem has arisen, there is no one to solve it. There is no hold on the withdrawal amount, and given that the withdrawal request will be processed for several days, you can easily merge the entire winnings to zero.
- A diverse game portfolio that ensures long gaming fun and a lot of fun
- Games from top software providers
- Good payment options for Canada
- Standard welcome package up to C 1500 CAD & 300 free spins
- Customer service can only be reached by phone and email
25% bonus up to 400 CAD
25% bonus up to 400 CAD
50% bonus up to 400 CAD
100% bonus up to 300 CAD + 300 free spins
Big Time Gaming, Evolution Gaming, Gamomat, Lightning Box Games, Microgaming, NetEnt, Oryx Gaming, Play'n GO, Pragmatic Play, Quickspin, Red Tiger Gaming, Push Gaming, Just For The Win, Yggdrasil Gaming
Android, iPad, iPhone, Windows, Mac
AUD, BRL, CAD, DKK, GBP, NOK, SEK, USD, HUF
Kassu has an EU license from the Maltas Gaming Authority, which makes the casino a legal platform for Canadian players. You also have the British and Swedish licenses. The operator, Genesis Global Limited, has an excellent reputation in the iGaming industry.
Kassu offers new customers a welcome bonus of up to 1,500 CAD. This is divided into four deposits. The first deposit is certainly the most interesting. There is a 100% bonus up to 300 CAD plus 300 free spins on selected slot machines.
There are over 1,700 casino games to choose from at Kassu. The largest part consists of slot machines. From the classic fruit slot to animated video slots to the machines with progressive jackpot where there are millions to be won. Of course, the classic table games are also represented. A real casino atmosphere then comes up in the live casino in the HD stream.
Of course, there are also recurring offers for regular players. So, there are always reload bonuses and free spins on deposits. At the same time, you collect points for the multi-level VIP Club. There are other advantages here, such as additional free spins, a personal account manager and personalized, individual offers.
There are many different options available for transactions. All deposits are free and instant. Withdrawals are processed within 48 hours. After that, it depends on the method. Transactions with Neteller or ecoPazy are carried out immediately. In the case of a bank transfer, it can take up to 3 additional working days for the gel to appear on the account.
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